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Customer Relationship Associate

Zenture IT Solutions

3 - 4 Lacs

Pune

Posted:6 days ago

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Job Description

  • Communicate with customers through phone calls, emails, and messages.
  • Handle customer inquiries, complaints, and feedback professionally.
  • Build and maintain strong customer relationships.
  • Provide information about products, services, offers, and company policies.
  • Follow up with existing customers to ensure satisfaction.
  • Assist customers with orders, payments, and service-related issues.
  • Maintain customer records and update databases.
  • Coordinate with sales and support teams to resolve customer issues.
  • Identify opportunities to improve customer satisfaction and retention.
  • Achieve customer service and relationship management targets.

Pay: ₹28,000.00 - ₹36,000.00 per month

Work Location: In person

Skills Required

Customer Relationship Sales Customer Satisfaction Customer Service Relationship Management Client and account management

Free courses, interview questions and practice for each skill.

Job Type

Part Time

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