Product Onboarding Specialist Quick Dry Cleaning Software

2.0 - 6.0 years

0 Lacs

noida

On-site

Role Overview: As a part of the customer success team, your goal is to provide an exceptional customer onboarding experience. You will be responsible for guiding customers through step-by-step tutorials, offering unlimited guidance, and support to ensure they become champion users, driving product adoption and retention. Key Responsibilities: - Take handover from sales by understanding customers' persona, their pain points, and expectations. - Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process. This includes defining milestones, training schedules, onboarding goals, and communicating effectively with cu...

Posted 1 month ago

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Professional Services Consultant 2 Adobe

6.0 - 10.0 years

0 Lacs

haryana

On-site

As a Business Consultant at Adobe, you will play a crucial role in driving tangible business impact for customers by designing and implementing processes to enhance operational efficiencies. Your innovative digital marketing expertise will be utilized to create outstanding and impactful customer experiences. Here is what you will be responsible for: - Participating in or leading business discovery and consulting work to understand the customers" needs and objectives. - Executing data-driven marketing strategies for customer journeys and campaigns to maximize digital adoption and impact. - Engaging with clients to optimize customer segmentations, focusing on personalization and optimization a...

Posted 3 months ago

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Product Onboarding Specialist Quick Dry Cleaning Software

2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As a member of the customer success team, your primary objective is to ensure that customers receive an exceptional onboarding experience. This involves guiding them through step-by-step tutorials, offering unlimited support, and assisting them in becoming proficient users of the product. Your ultimate goal is to facilitate product adoption and enhance customer retention rates. Your responsibilities will include receiving handover from the sales team to gain insights into the customers" personas, pain points, and expectations. You will need to understand the goals and objectives of new customers and effectively translate their needs into actionable steps during the implementation and onboard...

Posted 3 months ago

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