CUSTOMER DELIGHT/ RECEPTIONIST

1 - 5 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will extend a friendly and welcoming greeting to customers, directing them to respective floors or sales persons. You will also answer incoming telephone calls and messages, replying to or redirecting them as needed. Additionally, you will be responsible for updating store documents on a regular basis and handling customer grievances with effective communication, redirecting them towards respective authorities. Key Responsibilities: - Extend friendly and welcoming greetings to customers - Direct customers to respective floors or sales persons - Answer incoming telephone calls and messages - Reply to or redirect calls as necessary - Update store documents regularly - Handle customer grievances with effective communication - Redirect customers to respective authorities Qualifications Required: - Excellent communication skills - Customer service orientation - Ability to handle grievances effectively - Basic understanding of store operations Contact: 7994441166 Location: Perinthalmanna Job Type: Full-time Benefits: Health insurance Schedule: Day shift, Rotational shift Performance bonus Experience: - Total work: 1 year (Preferred) Work Location: In person,

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