Customer Care Fresher Job

About the job: Key Responsibilities: 1. Handle customer inquiries through phone, email, and chat with prompt and accurate responses 2. Adhere to a 9-hour shift schedule in the office, resolving customer issues within defined Turnaround Time (TAT) 3. Log and maintain detailed records of customer interactions in the internal system Requirements: 1. Demonstrate excellent verbal and written communication skills in English 2. Show willingness to work in rotational day or night shifts based on business needs 3. Be comfortable with an on-site role and working from the office 4. Commit to a 9-hour workday, 5 to 6 days a week Available for immediate joining with no major planned time off in the next 2-3 months. Who can apply: Only those candidates can apply who: are from Kolkata only Salary: ₹ 4,00,000 /year Experience: 0 year(s) Deadline: 2025-06-25 23:59:59 Other perks: Informal dress code, 5 days a week, Cab/Transportation facility, Health Insurance, Life Insurance Skills required: English Proficiency (Spoken) About Company: We make sure we get the best of the best. After all, we are a ridiculously good company, so we make sure our employees are top-notch. We focus on creating business value through consulting and Agile development. Our products help people to succeed.