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Redfesto Llp
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Customer Care Executive / Front Office Executive

Customer Care Executive / Front Office Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Redfesto Llp

0 - 5 years

3 - 4 Lacs

Kochi

Posted:5 days ago

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Job Description

The Front line Executive will be responsible assisting walk-in customers, coordinating sales activities, and ensuring smooth front-office operations. This role is ideal for someone who enjoys interacting with people, providing solutions, and working in a dynamic retail environment.

Key Responsibilities

* Welcome and assist walk-in customers professionally.

* Handle customer enquiries through phone calls, WhatsApp, and other communication channels.

* Understand customer requirements and guide them towards suitable products.

* Coordinate with the sales team regarding product availability, orders, and follow-ups.

* Maintain customer records and update enquiries.

* Support billing coordination, order processing, and day-to-day front-office activities.

* Ensure excellent customer satisfaction and build long-term customer relationships.

Candidate Requirements

Skills Required

Sales Office Front office Customer care Front

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Redfesto Llp

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Customer Care Executive / Front Office Executive