Customer Care Executive Fresher Job (Remote)

About the job: Key responsibilities: 1. Respond to customer inquiries and concerns via email with professionalism, empathy, and clarity. 2. Provide accurate information about our products and services. 3. Document all interactions thoroughly and follow up to ensure customer satisfaction. 4. Work closely with internal teams to resolve any issues. 5. Ensure timely responses, adhere to deadlines, and uphold company communication standards. Who can apply: Only those candidates can apply who: Salary: ₹ 3,00,000 - 4,00,000 /year Experience: 0 year(s) Deadline: 2025-06-20 23:59:59 Other perks: Health Insurance Skills required: English Proficiency (Spoken) and English Proficiency (Written) Other Requirements: 1. Excellent written communication skills, with an emphasis on tone and clarity. 2. Experience in email communication and familiarity with email management tools. 3. A customer-first mindset with strong problem-solving abilities. 4. Ability to multitask and manage priorities effectively. About Company: Two brothers, alumni of Cornell and Stanford, have come together to launch a modern luxury jewelry brand rooted in heritage and innovation. Drawing from their family's 132-year legacy of masterful, handcrafted jewelry, they've built a brand founded on principles of natural energy, regal design, and ethical sourcing. Their passion and commitment are woven into the very fabric of Diamond re Pvt. Ltd., a company that now makes premium gemstones, exquisite jewelry, and timeless designs accessible to all without compromising on quality or values. Diamond dere is a registered U.S. brand based in Newark, California, having offices and workshops in Mumbai and Thailand.