Customer Care Executive - Chat Process

Hiring: Customer Support Executive International Chat Process (E-commerce Platform -Seller support)

We are looking for enthusiastic and customer-focused professionals to join our team for an International Voice Process supporting a leading E-commerce platform.

Position: Customer Support Executive

Location: Pune

Process: International Chat E-commerce

Job Responsibilities:

Handle customer queries through international voice calls

Provide excellent customer service and resolve customer concerns

Assist customers with orders, payments, delivery, returns, and other issues

Maintain quality standards and achieve process targets

Candidate Requirements:

Excellent verbal communication skills

Minimum 6 months of experience in International Voice Process

Freshers with excellent communication skills may also be considered (UG/Graduate)

Customer handling skills and a positive attitude

Salary & Benefits:

CTC: Up to 32,000

Cab facility available

Rotational shifts

5.5 days working

Interview Process:

Virtual Interview

Interested candidates can apply and grow their career with us!

Share your updated CV to apply.

HR- Gayatri

7447667631

gayatri.soni@transcom.com