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Customer Care Associate – Voice Process

Rajput Nexora Solutions

2 Lacs

Bengaluru

Posted:12 hours ago

Job Description

Job Title: Customer Care Associate – Voice Process

Location: BTM 1st Stage, Near Silk Board, Bangalore
Job Type: Full-Time
Work Mode: Work From Office

Job Description

We are looking for Customer Care Associates to handle customer queries over voice calls and provide appropriate assistance.

Job Details

  • Qualification: 12th Pass and Above
  • Experience: Freshers and Experienced Candidates
  • Languages: Hindi and English
  • Age Range: 18–30 Years
  • Salary: ₹19,000 – ₹21,000 per month

Roles & Responsibilities

  • Handle customer queries through inbound and outbound calls.
  • Provide accurate information and assistance.
  • Maintain professional communication with customers.
  • Update customer interaction details in the system.
  • Follow process guidelines and maintain service quality.

Required Skills

  • Good communication skills in Hindi and English.
  • Basic computer knowledge.
  • Customer handling skills.
  • Active listening and problem-solving abilities.

Job Location

BTM 1st Stage, Near Silk Board, Hosur Road, Bangalore – 560068.

Pay: ₹19,000.00 - ₹21,000.00 per month

Work Location: In person

Skills Required

Customer Care Voice Process Customer Queries 12th Pass Inbound Outbound Customer Interaction Service Quality Customer Handling Customer service Voice process (calls) Communication

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Job Type

Full Time

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Rajput Nexora Solutions

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