CSE - International process

0 - 5 years

0 - 4 Lacs

Kharagpur, Bihar, India

Posted:4 days ago| Platform: Foundit logo

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Skills Required

Voice Process Customer Support Blended Process Customer Service Non Voice Process

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Answer customer questions regarding products and services. Resolve customer complaints efficiently and effectively. Handle customer interactions through both voice and non-voice channels. Work comfortably in rotational shifts, supporting a 24/7 operation. Key Deliverables: High customer satisfaction through effective query and complaint resolution. Accurate and comprehensive product information provided to customers. Efficient management of both voice and non-voice customer interactions. Contribution to positive customer experience and team performance.

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Linchpin Technologies
Linchpin Technologies

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    CTO

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