CSA (Customer Service Associate)

Key Responsibilities of Service Associate:

Customer Service:

* Greet customers in a friendly and courteous manner.

* Assist customers with ticket purchases and provide information on showtimes and seating.

* Handle customer inquiries and resolve any issues or complaints promptly and professionally.

* Provide assistance to patrons with disabilities or special needs.

Ticketing and Box Office:

* Operate the ticketing system to sell and print tickets.

* Manage cash, credit, and other forms of payment accurately.

* Balance the cash register at the beginning and end of shifts.

Concessions:

* Prepare and serve food and beverages, including popcorn, candy, and drinks.

* Upsell promotional items and combo deals to customers.

* Maintain cleanliness and organization of the concession stand.

* Ensure compliance with food safety and sanitation standards.

Ushering:

* Check and collect tickets at the theater entrance.

* Assist patrons in finding their seats and ensure the auditorium is clean and orderly.

* Monitor the theater during showings to ensure a safe and enjoyable experience.

* Assist in crowd control during busy times and special events.

* Cleanliness and Maintenance:

Report any maintenance or safety issues to management promptly.

Team Collaboration:

* Work collaboratively with other team members to ensure smooth operations.

* Participate in team meetings and training sessions.

* Assist with special events and promotions as needed.

Education:

12 Pass or Graduation

Pay: ₹16,000.00 - ₹22,000.00 per month

Benefits:

• Food provided
• Health insurance
• Life insurance
• Provident Fund

Work Location: In person