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0.0 - 3.0 years
2 - 3 Lacs
Mumbai Suburban
Work from Office
Grubwala is looking for a proactive and detail-oriented Vendor Onboarding & Management Intern to assist in expanding and managing our network of home chefs. This role involves onboarding new vendors, maintaining strong relationships, and ensuring a seamless vendor experience. The ideal candidate should have excellent communication skills, a customer-focused mindset, and the ability to coordinate effectively with multiple stakeholders. Key Responsibilities: Identify, approach, and onboard new home chefs and vendors to the Grubwala platform. Assist in documentation, agreement processing, and compliance adherence during vendor onboarding. Act as a support point of contact for vendors, addressing their queries and concerns. Train and guide vendors on platform usage, order management, and quality standards. Collaborate with the operations team to ensure timely order fulfillment and vendor satisfaction. Monitor vendor performance and provide feedback to enhance service quality. Develop and maintain strong relationships with vendors to improve retention and engagement. Support strategies to optimize vendor experience and streamline operational processes. Stay updated with industry trends and competitor practices to enhance vendor offerings. Requirements: Currently pursuing or recently completed a degree in Business Administration, Hospitality, Supply Chain Management, or a related field. Strong communication, negotiation, and relationship-building skills. Ability to work in a fast-paced environment and manage multiple vendors efficiently. Proficiency in MS Office, Google Suite, and CRM tools. Problem-solving mindset with a keen eye for operational efficiency. Passion for food, home-cooked meals, and supporting small businesses is a plus. Nice to Have: Experience working with online food delivery platforms or marketplaces. Familiarity with data analysis and performance tracking for vendor management
Posted 1 day ago
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