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6.0 - 10.0 years

0 Lacs

erode, tamil nadu

On-site

You will be responsible for leading and managing the CRM team in the construction sector to ensure high-quality customer interactions. Your role will involve building and maintaining strong relationships with key customers and clients, as well as ensuring the proper use and updating of the CRM software/system. Monitoring CRM data quality, accuracy, and usage across the team will be a key part of your responsibilities. You will also need to identify gaps in customer service processes and suggest improvements, collaborating with sales, marketing, and operations teams to ensure customer needs are met. - Lead and manage the CRM team in the construction sector - Build and maintain strong relation...

Posted 2 weeks ago

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