CRM Executive

Job Description

CRM Executive (Female Candidates Only) Company: Unicrete Building Solutions India Pvt Ltd Location: Kirti Nagar, Delhi (Blue Line) - 200 Meters from Metro Station Work Days: Monday to Saturday Office Timings: 10AM to 18:30PM Department: Customer Relationship Management Reports To: Commercial Manager The salary will be discussed and offered based on the candidate's skill set and caliber. Role Objective: We are looking for a proactive and communicative CRM Executive to join our team at Unicrete. This role is ideal for freshers or early-career professionals who can effectively manage client interactions, support the sales team with data analysis, and ensure a seamless post-sales process. Who Should Apply? Female candidates only Freshers welcome Excellent communication skills (verbal & written) Strong follow-up skills and relationship-building ability Confident dealing with internal teams and external clients Good organizational skills and attention to detail Comfortable using basic digital tools (email, Excel, CRM systems can be trained) Key Responsibilities: Act as the main point of contact for clients and channel partners Follow up with clients and internal teams (sales/logistics/accounts) for updates and documentation Enter and maintain accurate data in the CRM system (training provided) Coordinate order tracking, delivery follow-ups, and post-sales service Collect and analyze customer feedback for continuous improvement Assist in generating basic reports for internal reviews Maintain professionalism in all communication and represent Unicrete's brand values Perks of the Role: Opportunity to grow with a leading brand in sustainable building materials On-the-job training provided for CRM tools and processes Exposure to client management, sales operations, and service excellence How to Apply: Send your resume to [email protected] with the subject line “CRM Executive Application”. Please include the following details in your email: Full Name Date of Birth Total Work Experience (if any) Are you currently working? (Yes/No) If yes, Notice Period (if applicable) Are you available for immediate joining? (Yes/No) Current CTC (if applicable) Expected CTC Highest Qualification Current Location & Willingness to Relocate (if applicable) Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 7015597103