About Us CrediWatch is a data intelligence platform serving Financial Institutions, Governments, and Legal Bodies. We provide insights from various data sources to help organizations make smarter decisions quickly. Key Responsibilities  Monitor product performance and identify potential issues.  Investigate and resolve data-related issues.  Collaborate with internal teams to trace and validate data sources.  Perform root cause analysis and propose preventive measures.  Respond to technical queries from internal teams or clients.  Escalate unresolved issues and follow up to ensure resolution.  Assist in documenting common issues and solutions.  Help monitor system health and ensure platform stability. Skills & Qualifications  Graduate from any discipline.  Strong problem-solving and analytical skills.  Basic understanding of computer systems and troubleshooting.  Good written and verbal communication skills.  Ability to prioritize tasks and manage time efficiently.  Familiarity with support or ticketing tools is a plus. Key Attributes  Proactive and eager to learn.  Strong team player with a collaborative mindset.  Able to work independently and take ownership.  Commitment to delivering high-quality work.

Key Responsibilities: Troubleshooting and Repair: Diagnosing and resolving hardware issues in laptops, including component-level repairs such as soldering and desoldering. Component Replacement: Replacing faulty or damaged components like motherboards, screens, keyboards, and hard drives. System Optimization: Ensuring optimal performance of laptop hardware through testing, maintenance, and upgrades. Customer Interaction: Communicating technical information to customers in a clear and understandable manner, providing repair estimates, and offering solutions. Documentation: Maintaining records of repairs, parts inventory, and troubleshooting procedures. Required Skills: Technical Proficiency: Strong knowledge of computer hardware, including motherboards, processors, memory, and peripherals. Troubleshooting Skills: Ability to diagnose and resolve complex hardware issues using specialized tools and software. Repair Skills: Proficiency in soldering, desoldering, and other repair techniques. Communication Skills: Ability to explain technical information to non-technical users and collaborate with other team members. Problem-Solving Skills: Ability to analyze situations, identify root causes, and develop effective solutions.

Key Responsibilities: Maintaining Office Premises: Ensuring office premises are clean and maintained. Serving Refreshments: Preparing and serving tea, coffee, and other refreshments to staff and visitors. Administrative Support: Assisting with tasks like photocopying, filing, and organizing documents. Running Errands: Handling mail, deliveries, and other tasks as needed. Managing Supplies: Monitoring office supply levels and assisting with restocking. Greeting Visitors: Providing a welcoming presence and directing visitors appropriately. Assisting Staff: Supporting other office staff with various tasks to ensure a smooth workflow. Basic Maintenance: Coordinating maintenance and repair of office equipment. Assiting the Management in operaitonal tasks. Running errands for the management Skills Required: Good Communication: Effectively communicating with staff and visitors. Organizational Skills: Managing multiple tasks and keeping things organized. Time Management: Prioritizing tasks and completing them efficiently. Physical Stamina: Being able to perform tasks that may involve standing, lifting, or moving items. Basic Computer Skills: Familiarity with MS Office applications can be helpful. Cleanliness & Hygiene: Maintaining a high standard of cleanliness and hygiene. Should have a valid license and a two wheeler. We are a pet friendly office.