Job Summary We are seeking a dynamic and results-driven Business Development Executive to join our team in Navi Mumbai. The role involves identifying and acquiring new clients in the hospitality sector, presenting our software solutions, and driving revenue growth. The ideal candidate will have strong communication skills, a passion for sales, and the ability to build long-term client relationships in the fast-growing hospitality technology industry. Responsibilities: ● Identify and engage prospective clients within the hospitality industry (hotels, resorts, etc.). ● Present and demonstrate company software solutions, including PMS, POS, Channel Manager, Booking Engine, and Payment Gateway. ● Drive business growth by achieving defined sales and revenue targets. ● Build and maintain long-term client relationships to ensure satisfaction and repeat business. ● Conduct market research to identify new opportunities and monitor competitor activities. ● Prepare and maintain accurate records of leads, sales pipeline, and client interactions. ● field visits and client meetings to identify new opportunities, strengthen business relationships, and convert prospects into clients.
Key Responsibilities Manage hotel reservations through the company’s OTA (Online Travel Agency) platform. Coordinate with hotel staff and guests to confirm bookings, modifications, or cancellations. Resolve booking-related issues promptly while maintaining high service standards. Keep booking records accurate and up to date. Assist in onboarding and training hotel partners on our reservation system. Provide technical and operational support for OTA and channel manager integrations. Conduct field visits to client locations for support, relationship building, and troubleshooting. Cross-sell additional hospitality tech products (POS, PMS, Channel Manager, Booking Engine) during interactions. Identify opportunities for upselling and cross-selling to enhance revenue. Work Schedule & Shifts Rotational shifts will be followed. Evening shifts will be Work From Home. For booking support, shifts will be defined accordingly. Work on Sundays or public holidays will be compensated with a compensatory off. Requirements 1–2 years of experience in hospitality or travel reservations. Freshers with relevant skills or training are welcome to apply. Knowledge of hotel management systems (PMS), booking engines, or channel managers is an advantage. Strong communication and interpersonal skills. Customer-centric approach with problem-solving ability.