Company Description Credence provides innovative technology, health, engineering, and management solutions to support mission-critical programs for Federal government customers. With a focus on exceeding customer expectations, we implement new solutions, efficiencies, and savings across 220 U.S. Government programs. Recognized as a Top Workplace, Credence values employee wellbeing and fosters a culture of empowerment and recognition. We are one of the fastest growing privately held firms in the U.S. over the last decade. Our commitment to successful outcomes is driven by our corporate philosophy: One Measure of Success. Yours. Role Description This is a full-time on-site role for a Customer Service Executive located in Pune. The Customer Service Executive will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer support. Daily tasks will include reaching out to customer calling them, maintaining customer records, and collaborating with other departments to ensure customer satisfaction. The role requires excellent communication skills and a proactive approach to problem-solving. Qualifications Under Graduate or Graduate Fresher or min 6 months of international process experience with Strong interpersonal and communication skills Proficiency in customer service and support Experience in handling customer inquiries and resolving issues Ability to maintain accurate customer records Proactive problem-solving skills Knowledge of customer service software and databases is a plus Ability to work independently and as part of a team.
Branch Sales Manager – Overseas Education Location: adoor, pathanamthitta Credence education Group is looking for an experienced Branch Manager to lead sales operations and student enrollments at our Kochi branch. Key Requirements 1+ years of experience in sales (overseas education / education consultancy preferred) Proven ability to manage, guide, and close with a counseling/sales team Strong knowledge of multiple study destinations. Branch-level enrollment and revenue targets Improve lead conversion and counselor productivity Support team in country selection, positioning, and closing Coordinate with head office and marketing for lead optimization Handle key escalations and walk-in closures What We Offer Competitive salary + performance-based incentives Leadership role in a growing overseas education brand Career growth and internal promotion opportunities Job Types: Full-time, Permanent, Fresher Pay: ₹15,242.98 - ₹20,000.00 per month Work Location: In person