We are seeking an experienced Human Resources Manager to join our dynamic team. The HR Manager will be responsible for overseeing HR operations, implementing policies and procedures, ensuring compliance with legal requirements, and supporting the development of the company’s culture. The ideal candidate will have strong interpersonal and organizational skills, a deep understanding of HR functions, and the ability to foster a positive work environment.
A Customer Service Executive plays a key role in ensuring that customers receive excellent service and support. Their responsibilities typically cover a wide range of tasks aimed at resolving customer issues and enhancing customer satisfaction. Below are the key roles and responsibilities of a Customer Service Executive: Answering Queries: Respond to customer questions via phone, email, chat, or social media about products, services, or company policies. Providing Information: Give customers accurate and helpful information regarding orders, product features, pricing, shipping, returns, and more. Handling Complaints: Listen to customer concerns, identify issues, and offer effective solutions or escalate when necessary. Troubleshooting Issues: Help customers resolve technical problems or issues with products/services. Escalating Issues: In case of complex problems, escalate the issue to the appropriate department (e.g., technical support or management). Follow-Up: Ensure customers' issues are fully resolved, follow up to confirm satisfaction.
A Customer Service Executive plays a key role in ensuring that customers receive excellent service and support. Their responsibilities typically cover a wide range of tasks aimed at resolving customer issues and enhancing customer satisfaction. Below are the key roles and responsibilities of a Customer Service Executive: Answering Queries: Respond to customer questions via phone, email, chat, or social media about products, services, or company policies. Providing Information: Give customers accurate and helpful information regarding orders, product features, pricing, shipping, returns, and more. Handling Complaints: Listen to customer concerns, identify issues, and offer effective solutions or escalate when necessary. Troubleshooting Issues: Help customers resolve technical problems or issues with products/services. Escalating Issues: In case of complex problems, escalate the issue to the appropriate department (e.g., technical support or management). Follow-Up: Ensure customers' issues are fully resolved, follow up to confirm satisfaction.
📢 Hiring: Telecalling Executives (Night Shift – International Process) We are looking for candidates from Manipur and the North East region to join our growing team. 🕐 Shift: Night Shift 💼 Role: Telecalling – International Process 💰 Salary: ₹15,000 – ₹22,000 (based on experience) 🏠 Facilities: Drop service & fooding provided Requirements: • Good communication skills (English/Hindi) • Freshers & experienced candidates both can apply • Willingness to work in a night-shift environment Perks: • Safe & reliable transport (drop facility) • Free fooding arrangements • Growth opportunities in international calling process 📞 To apply, share your CV / contact details at (8700337159)
Job Opening: International Voice Process – Lead Generation Company: Conversion Matrix 360 Location: C127, Sector 63, Noida We’re Hiring for Lead Generation Executives! Join Conversion Matrix 360 as part of our International Voice Process - Lead Generation Team. We are looking for confident individuals with fluent English communication skills. Freshers and experienced professionals are welcome to apply! Job Details:Role: Lead Generation Executive (International Voice Process) Nature of Work: Outbound calling for generating qualified leads (No sales) Shift Timing: 7:00 PM to 4:00 AM (Night Shift) Working Days: Monday to Friday Week Offs: Fixed Saturday & Sunday Salary Range: ₹15,000 – ₹22,000 (Based on experience & communication skills) Location: C127, Sector 63, Noida What We’re Looking For:Excellent spoken English is a must Good communication & listening skills Comfortable working in night shift Freshers with strong English can apply Experience in international BPO/lead generation is a plus Basic computer knowledge Perks & Benefits:Fixed weekends off (Sat & Sun) Food provided during the shift Friendly and growth-oriented work culture Only international holidays observed No cab facility available Kickstart or grow your career in international BPO with us! Apply now and become a part of Conversion Matrix 360, Noida
Join Our Team at Conversion Matrix 360! Position: International BPO – Lead Generation Executive (US Process) Location: C-127, C Block, Sector 63, Noida – 201309 Shift Timing: Night Shift, 7 PM to 4 AM Salary: ₹14,000 – ₹18,000 (based on experience) Week Off: Saturday & Sunday (fixed off) Why You’ll Love Working With Us: No Hardcore Sales: Focus on lead generation without the pressure of hard sales. Unlimited Incentives: Earn additional incentives based on your performance. Food Provided: Enjoy free meals during your shifts. Career Growth: Excellent learning opportunities and scope for professional development. Bulk Hiring: We’re expanding rapidly and looking for multiple candidates. What We’re Looking For: Education: Minimum 12th Pass. Experience: Freshers and experienced candidates are welcome to apply. Skills: Strong communication skills in English. Location: If you live more than 6 kms away, we provide cab facilities. Additional Benefits: International Holidays: Get holidays as per the US calendar. Fixed Weekends Off: Enjoy Saturdays and Sundays off for a great work-life balance. Immediate Joining: We’re looking for candidates ready to join immediately. Excited to Join Us? Apply Now! Take the next step in your career with Conversion Matrix 360.