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10.0 - 20.0 years

15 - 30 Lacs

Chennai

Hybrid

Scope: Solution / Technology Architecture with Hands on experience. Candidate should be strong in Design and implement scalable, secure, and efficient solutions to meet business requirements Develop strategic recommendation to drive business growth and improvement Participation in stakeholder interviews and documentation of business and technical requirements Develop and maintain technical roadmaps and architectural standards Collaborate with cross functional teams to identify and prioritize technical requirements Good knowledge in Cloud technologies, AI/ML. Participate in vendor evaluations and selection process for CCaaS and AI solutions Quick and vivid learner, understand and learn Amex eco system and process Excellent verbal and written communication for technical and non-technical audiences with the ability to tailor and deliver communications to all levels of organizations from project teams to executive leadership Strong organizational, problem solving and analytical skills Proficient in the use of MS office, MS project, vision and other collaboration tools Experience with Contact center Nice to have. Skills Candidate should be strong in Design and implement scalable, secure, and efficient solutions to meet business requirements Experience with Contact center Nice to have

Posted 3 weeks ago

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