Internal Responsibilities: Responsible for day-to-day administrative activities in Trust Fund. External Responsibilities: Liaison with RPFC Office & LIC for all administrative activities related to Trust Fund. Brief Role Description: Responsible for day-to-day administrative activities in Trust Fund. The role may require travel to respective offices for coordination as needed. Trust Fund Team Member is responsible for providing support in the Trust Fund Activities, which include Provident Fund, Pension Fund & Superannuation Fund related activities as per below: - PF, Pension & Superannuation Fund related query management - PF, Pension & SAF Transfer In & Out - Employee query handling. Grievance resolution - Daily Liaison with location RPFC & LIC offices - Preparation of Daily MIS for query tracking - Phone Calling, Managing Helpdesk, Email Responses Depth knowledge about EPFO UAN related all online services & compliance Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person Expected Start Date: 06/06/2025
Internal Responsibilities: Responsible for day-to-day administrative activities in Trust Fund. External Responsibilities: Liaison with RPFC Office & LIC for all administrative activities related to Trust Fund. Brief Role Description: Responsible for day-to-day administrative activities in Trust Fund. The role may require travel to respective offices for coordination as needed. Trust Fund Team Member is responsible for providing support in the Trust Fund Activities, which include Provident Fund, Pension Fund & Superannuation Fund related activities as per below: - PF, Pension & Superannuation Fund related query management - PF, Pension & SAF Transfer In & Out - Employee query handling. Grievance resolution - Daily Liaison with location RPFC & LIC offices - Preparation of Daily MIS for query tracking - Phone Calling, Managing Helpdesk, Email Responses Depth knowledge about EPFO UAN related all online services & compliance Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person Expected Start Date: 06/06/2025
Process: Inbound & Outbound (Work From Home & Work from Office Both) - Multiple Opportunity as per skillset Broad Responsibilities/ Major Deliverables: · Listening to and understanding the customer’s requirements. · Provide product Sales / service details & benefits to customers. · Capture correct information wherever required. · Asking the correct questions – probing and prompting the customer wherever required. · Timely and accurate capturing all the information given by/to the customer. · Staying current with knowledge of products/ processes & services offered by the client.· Ensure full adherence to all the quality parameters. Cooperate with other Team members, SMEs and Team Leaders. Ensure 100% adherence to schedule. · Escalating the call to the team leader / manager, wherever desirable · Handle escalations and irate customer in proper manner Experience:* Fresher & Exp. Both are well come. for Exp. ( Minimum 6 months exp or above. *) In any industry preferably Call Center Age : 18 years onwards Aptitude: Process orientation, Systems Knowledge. Typing speed : 18 WPM /88 % Accuracy Key Competencies: Good communication skill, have pleasing telephone etiquettes, Customer focus, and willingness to learn Any Two Languages Must:- Bengali/English/Hindi/Oriya/Assamese/Telugu/Punjabi Educational Qualification Require:- HS & Above Walk In interview with Spot offer letter & joining - Reference :- Bikash - Indeed Ref Code :- 1234567 Office location- Conneqt Business Solutions has now changed its name to digitide Solutions, while maintaining the same location as mentioned below. TECHNOPOLIS BUILDING, 10th floor. Street Number 1, BP Block, Sector V, Bidhannagar, Kolkata, West Bengal, Kolkata 700091. Landmark: Technopolis Bus Stop, Behind - Martin Burn Business Park Building Opposite - Azad Hind Dhaba. Job Types: Full-time, Permanent, Fresher Pay: ₹168,000.00 - ₹228,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Education: Higher Secondary(12th Pass) (Required) Location: Salt Lake, Kolkata, West Bengal (Required) Work Location: In person Application Deadline: 10/04/2022 Expected Start Date: 06/08/2025
Process: Inbound & Outbound (Work From Home & Work from Office Both) - Multiple Opportunity as per skillset Broad Responsibilities/ Major Deliverables: · Listening to and understanding the customer’s requirements. · Provide product Sales / service details & benefits to customers. · Capture correct information wherever required. · Asking the correct questions – probing and prompting the customer wherever required. · Timely and accurate capturing all the information given by/to the customer. · Staying current with knowledge of products/ processes & services offered by the client.· Ensure full adherence to all the quality parameters. Cooperate with other Team members, SMEs and Team Leaders. Ensure 100% adherence to schedule. · Escalating the call to the team leader / manager, wherever desirable · Handle escalations and irate customer in proper manner Experience:* Fresher & Exp. Both are well come. for Exp. ( Minimum 6 months exp or above. *) In any industry preferably Call Center Age : 18 years onwards Aptitude: Process orientation, Systems Knowledge. Typing speed : 18 WPM /88 % Accuracy Key Competencies: Good communication skill, have pleasing telephone etiquettes, Customer focus, and willingness to learn Any Two Languages Must:- Bengali/English/Hindi/Oriya/Assamese/Telugu/Punjabi Educational Qualification Require:- HS & Above Walk In interview with Spot offer letter & joining - Reference :- Bikash - Indeed Ref Code :- 1234567 Office location- Conneqt Business Solutions has now changed its name to digitide Solutions, while maintaining the same location as mentioned below. TECHNOPOLIS BUILDING, 10th floor. Street Number 1, BP Block, Sector V, Bidhannagar, Kolkata, West Bengal, Kolkata 700091. Landmark: Technopolis Bus Stop, Behind - Martin Burn Business Park Building Opposite - Azad Hind Dhaba. Job Types: Full-time, Permanent, Fresher Pay: ₹168,000.00 - ₹228,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Education: Higher Secondary(12th Pass) (Required) Location: Salt Lake, Kolkata, West Bengal (Required) Work Location: In person Application Deadline: 10/04/2022 Expected Start Date: 06/08/2025
Process: Inbound & Outbound (Work From Home & Work from Office Both) - Multiple Opportunity as per skillset Broad Responsibilities/ Major Deliverables: · Listening to and understanding the customer’s requirements. · Provide product Sales / service details & benefits to customers. · Capture correct information wherever required. · Asking the correct questions – probing and prompting the customer wherever required. · Timely and accurate capturing all the information given by/to the customer. · Staying current with knowledge of products/ processes & services offered by the client.· Ensure full adherence to all the quality parameters. Cooperate with other Team members, SMEs and Team Leaders. Ensure 100% adherence to schedule. · Escalating the call to the team leader / manager, wherever desirable · Handle escalations and irate customer in proper manner Experience:* Fresher & Exp. Both are well come. for Exp. ( Minimum 6 months exp or above. *) In any industry preferably Call Center Age : 18 years onwards Aptitude: Process orientation, Systems Knowledge. Typing speed : 18 WPM /88 % Accuracy Key Competencies: Good communication skill, have pleasing telephone etiquettes, Customer focus, and willingness to learn Any two Languages Must:- Bengali/English/Hindi/Oriya/Assamese/Telugu/Punjabi Educational Qualification Require:- HS & Above Walk In interview with Spot offer letter & joining - Reference :- Bikash - Indeed Ref Code :- 1234567 Office location- Digitide Solutions ltd (Formerly known as Conneqt Business Solutions) while maintaining the same location as mentioned below. TECHNOPOLIS BUILDING, 10th floor.Street Number 1, BP Block, Sector V, Bidhannagar, Kolkata, West Bengal, Kolkata 700091. Landmark: Technopolis Bus Stop, Behind - Martin Burn Business Park Building Opposite - Azad Hind Dhaba. Job Types: Full-time, Permanent, Fresher Pay: ₹168,000.00 - ₹228,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Location: Salt Lake, Kolkata, West Bengal (Required) Work Location: In person
Process: Inbound & Outbound (Work From Home & Work from Office Both) - Multiple Opportunity as per skillset Broad Responsibilities/ Major Deliverables: · Listening to and understanding the customer’s requirements. · Provide product Sales / service details & benefits to customers. · Capture correct information wherever required. · Asking the correct questions – probing and prompting the customer wherever required. · Timely and accurate capturing all the information given by/to the customer. · Staying current with knowledge of products/ processes & services offered by the client.· Ensure full adherence to all the quality parameters. Cooperate with other Team members, SMEs and Team Leaders. Ensure 100% adherence to schedule. · Escalating the call to the team leader / manager, wherever desirable · Handle escalations and irate customer in proper manner Experience:* Fresher & Exp. Both are well come. for Exp. ( Minimum 6 months exp or above. *) In any industry preferably Call Center Age : 18 years onwards Aptitude: Process orientation, Systems Knowledge. Typing speed : 18 WPM /88 % Accuracy Key Competencies: Good communication skill, have pleasing telephone etiquettes, Customer focus, and willingness to learn Any two Languages Must:- Bengali/English/Hindi/Oriya/Assamese/Telugu/Punjabi Educational Qualification Require:- HS & Above Walk In interview with Spot offer letter & joining - Reference :- Bikash - Indeed Ref Code :- 1234567 Office location- Digitide Solutions ltd (Formerly known as Conneqt Business Solutions) while maintaining the same location as mentioned below. TECHNOPOLIS BUILDING, 10th floor.Street Number 1, BP Block, Sector V, Bidhannagar, Kolkata, West Bengal, Kolkata 700091. Landmark: Technopolis Bus Stop, Behind - Martin Burn Business Park Building Opposite - Azad Hind Dhaba. Job Types: Full-time, Permanent, Fresher Pay: ₹168,000.00 - ₹228,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Location: Salt Lake, Kolkata, West Bengal (Required) Work Location: In person