Customer Support & Sales Executive 10xgrowthaccelerator

0.0 - 4.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: As a Customer Support & Sales Executive, your primary responsibility will be to handle customer queries through multiple channels such as voice and chat. You will be required to provide accurate information about products or services, identify customer needs, and recommend relevant offerings. Additionally, you will play a crucial role in meeting or exceeding sales targets through effective upselling and cross-selling techniques. Your ability to maintain a high level of customer satisfaction through professional support will be essential in this role. Key Responsibilities: - Handle customer queries through voice and chat channels - Provide accurate and detailed information about products and services - Identify customer needs and recommend appropriate offerings - Meet or exceed sales targets through effective upselling and cross-selling - Ensure a high level of customer satisfaction by providing professional support - Document interactions accurately and escalate complex issues when necessary - Maintain adherence to process guidelines and compliance standards Qualification Required: - Education: Graduate in any discipline - Experience: Open to both freshers and experienced candidates - Languages: Fluent in English and Hindi without Mother Tongue Influence (MTI/RTI) Additional Details: The company conducts a selection process consisting of an HR interview and a Versant Test, with a minimum score of 5 required. The job type is full-time and permanent, with the work location being in person at Kharadi, Pune. Please note that fluency in English and Hindi, along with strong communication skills, is essential for this role. If you are a confident communicator with strong customer handling skills and the ability to sell and upsell products or services, this role may be a great fit for you. Apply now if you meet the eligibility criteria and are ready to commit to the initial walk-in interview at Kharadi, Pune.,

Posted 4 days ago

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