Position Overview: We are looking for a passionate and talented Motion Graphics Designer with one year of experience to join our dynamic marketing team. As our Motion Graphic Designer, you will contribute to the creation of visually stunning content across various platforms. You will work with industry standards design tools, this is an excellent opportunity to gain hands-on experience in creative design, UI, and in marketing within a collaborative and innovative environment. Responsibilities: Create engaging social media graphics, marketing materials, and ad creatives while ensuring brand consistency. Edit promotional videos, motion graphics, and product explainers for social media, ads, and presentations. Develop infographics, and branding elements to simplify complex data into visually appealing content. Collaborate on visual storytelling, motion design, and A/B testing to enhance engagement and brand presence. Primary Skills: Adobe Photoshop, Figma & Illustrator (Graphics & Branding) Adobe Premiere Pro or any video editing tools Creativity, Attention to Detail & Ability to Meet Deadlines Basic UI/UX knowledge Adobe After Effects or any motion graphic design tools (bonus) Qualifications: Bachelor's degree in Graphic Design, Animation, Multimedia Arts, Visual Communication, or a related field is preferred. One year of professional experience in motion graphics design. A strong online portfolio showcasing your motion graphics work is essential, demonstrating your creativity, technical skills, and understanding of animation principles. Perks and Benefits: We offer a competitive salary package commensurate with your experience and skills. Hands-on experience with a global AI SaaS brand. Mentorship from experienced designers and marketers. Chance to experiment & bring your ideas to life!
About Us We are a global e-invoicing provider, making compliance easy for businesses worldwide. Whenever a government makes e-invoicing mandatory, we work with regulatory bodies to get approval and offer complete, compliant solutions. Currently, we provide solutions for Saudi Arabia’s ZATCA and Malaysia’s Peppol and LHDN (IRBM). Our platform is simple, reliable, and designed to meet the invoicing needs. Job Overview: We are seeking motivated and talented Full Stack Engineering Interns to join our dynamic team. This internship is ideal for individuals passionate about web development and eager to apply their skills in a real-world setting. Responsibilities: Collaborate with the development team to design, develop, test, and deploy web applications. Write clean, efficient, and maintainable code for both front-end and back-end components. Assist in the development and integration of AI features into our existing workflows. Explore and identify opportunities to leverage AI technologies to enhance our products and services. Participate in code reviews and provide constructive feedback to peers. Assist in troubleshooting, debugging, and optimizing performance issues. Contribute to the development of new features and enhancements. Stay updated with the latest industry trends and technologies. Requirements: Currently pursuing or recently completed a bachelor’s or master’s degree in computer science, Information Technology, or a related field. Strong foundation in computer science principles, algorithms, and data structures. Proficiency in front-end technologies : HTML, CSS, JavaScript, and modern frameworks like React.js and Next.js, with the ability to handle complete front-end development as part of a full stack team. Proficiency in back-end technologies: Node.js, Express.js, databases such as MongoDB or SQL, and a willingness to work across multiple stacks and languages (e.g., TypeScript, Java, Python) as required. Strong knowledge of version control systems, with proficiency in Git. Familiarity with Docker and containerized application development. Familiarity with modern AI and data science stacks, including frameworks for machine learning and AI (e.g., TensorFlow, PyTorch). Understanding of deploying applications on platforms like Vercel, Netlify, or Heroku. Strong problem-solving skills, attention to detail, and ability to work independently. Excellent communication and teamwork abilities, with strong time management skills. Preferred Qualifications: Experience with Large Language Models (LLMs) and frameworks like Llama.cpp, vLLM, or similar (bonus). Familiarity with Agile development methodologies. Previous experience with open-source projects or contributions. Knowledge of cloud platforms like AWS for application hosting and deployment (plus). Benefits : Stipend: ₹15,000 per month. Duration: 6 months Hands-on experience working on real-world projects. Involvement in innovative AI R&D initiatives Mentorship from experienced developers. Potential for a full-time position upon successful completion of the internship.
About Us We are a global e-invoicing provider, making compliance easy for businesses worldwide. Whenever a government makes e-invoicing mandatory, we work with regulatory bodies to get approval and offer complete, compliant solutions. Currently, we provide solutions for Saudi Arabia’s ZATCA and Malaysia’s Peppol and LHDN (IRBM). Our platform is simple, reliable, and designed to meet the invoicing needs. Job Overview: We're looking for a passionate and detail-oriented QA Automation & Playwright Testing Intern to join our Quality Assurance team. In this role, you'll blend core QA automation principles with hands-on, modern web testing using Playwright. You will contribute to building reliable automated test suites, improving test coverage, and ensuring high- quality product releases. Responsibilities: Design, develop, and maintain automated tests for both web and API layers. Build end-to-end test suites using Playwright with TypeScript, implementing semantic locators, page objects, and custom utilities for scalable test design. Integrate automated tests into our CI/CD pipelines, configuring parallelization and retries to optimize runtime. Work closely with developers, and other QA peers. You'll participate in code reviews, maintain clear documentation, and track key quality metrics. Execute automated test suites, analyse failures, and triage defects with clear root causes Preferred Qualifications: Currently pursuing or recently completed a degree in Computer Science, Information Technology, Engineering, or related field. Basic proficiency in JavaScript/TypeScript. Familiarity with web fundamentals (HTML, CSS, REST APIs). Experience with Git and collaborative workflows. A foundational understanding of software testing principles (functional, regression). Nice to have: Exposure to any testing framework like Playwright, Cypress, or Selenium; familiarity with agile methodologies and CI/CD concepts. Benefits : Hands-on experience in modern E2E testing with Playwright Exposure to real-world CI/CD and quality engineering practices Opportunity to learn from experienced QA. Monthly stipend: Rs.15,000/- Potential for consideration for full-time roles based on performance.
About Us We are a global e-invoicing provider, making compliance easy for businesses worldwide. Whenever a government makes e-invoicing mandatory, we work with regulatory bodies to get approval and offer complete, compliant solutions. Currently, we provide solutions for Saudi Arabia’s ZATCA and Malaysia’s Peppol and LHDN (IRBM). Our platform is simple, reliable, and designed to meet the invoicing needs. Job Overview: As a Technical Customer Success Intern, you will support our Customer Success and technical teams by assisting with customer onboarding, troubleshooting, and communication. This internship offers a learning environment where you will gain practical experience in technical support and customer relationship management. You will contribute to ensuring our customers successfully use our products and receive timely technical assistance. Responsibilities: Assist in onboarding new customers by providing technical support and product training. Help troubleshoot and resolve technical issues raised by customers in coordination with product and engineering teams. Respond to technical queries via email, chat, or phone with clear and concise communication. Document customer interactions, issues, and resolutions accurately in CRM software. Collaborate closely with product, sales, and engineering teams to relay customer feedback and help improve product functionality. Participate in monitoring customer health metrics and escalations. Support the creation of technical guides, FAQs, and training materials. Assist in testing product features and providing feedback from a customer perspective. Participate in team calls and contribute ideas to enhance customer technical experience. Requirements: Pursuing or recently completed a degree in Computer Science, Information Technology, Engineering, or a related technical field. Basic understanding of software products, SaaS platforms, and cloud technologies. Strong problem-solving skills with the ability to troubleshoot technical issues. Excellent communication skills, with the ability to explain technical information clearly and effectively to both technical and non-technical audiences. Technical knowledge and familiarity with programming languages and frameworks, especially TypeScript, React.JS, and Java Spring Boot . Familiarity with CRM tools, ticketing systems, and basic databases is a plus. Quick learner, detail-oriented, and customer-focused mindset. Ability to work independently as well as collaboratively in a fast-paced environment. Benefits : Stipend: ₹15,000 per month. Duration: 6 months Valuable technical customer success experience in a growing tech company. Exposure to software product lifecycle, technical support, and customer relationship management. Opportunity to work closely with cross-functional teams including engineering and product management. Potential for full-time opportunities based on performance.
Department: Customer Success Reporting To: Founder / Head of Customer Success About Complyance: Complyance.io is a global compliance automation platform that enables businesses to meet country-specific e-invoicing and tax compliance requirements across KSA, UAE, Malaysia, Belgium, and Germany. Our platform integrates seamlessly with customer ERP and billing systems to ensure compliant invoice generation and submission to government portals such as ZATCA, FTA, MyInvois, and Peppol. Our mission is to simplify compliance so businesses can focus on growth. Role Overview: We are looking for a Lead / Senior Customer Success Manager to own and scale customer success operations as we grow our customer base from early-stage to mid-scale. This role is critical to ensuring customer onboarding success, handling escalations, driving adoption, and building a high-performing CS team. You will act as the primary customer advocate while working cross-functionally with Sales, Product, Engineering, and Implementation teams. Key Responsibilities: 1.Customer Success & Account Ownership Customer Onboarding & Go-Live: Own end-to-end Onboarding for 15 - 20 customer accounts simultaneously. Conduct structured kick-off calls to understand customer requirements, integrations, and timelines Manage onboarding cycles of 15–30 days across defined milestones (Discovery, Setup, Testing, Go-Live) Lead go-live sessions and ensure successful first compliant invoice submission Maintain a minimum 95% on-time go-live success rate Post Go-Live & Adoption: Conduct regular customer check-ins during early adoption phases Monitor customer health metrics and proactively address risks Drive platform adoption and ensure customers realize value Conduct Quarterly Business Reviews (QBRs) highlighting outcomes and opportunities Own renewals and retention planning well ahead of contract expiry Escalation Management: Independently handle customer escalations and complex scenarios Coordinate with internal technical and implementation teams to resolve blockers Manage customer expectations during delays or regulatory changes De-escalate challenging situations and convert at-risk accounts into successful outcomes 2. Team Leadership & Process Building Team Management: Manage and mentor 1- 2 Customer Success Managers or support specialists Conduct weekly team check-ins, performance reviews, and coaching sessions Set clear expectations, KPIs, and accountability frameworks Process & Playbook Development: Own and continuously improve the customer onboarding and success playbooks Document best practices, SOPs, and escalation frameworks Build scalable processes, metrics, and dashboards Support hiring, onboarding, and training of new CS team members 3. Strategic & Cross-Functional Collaboration Act as the voice of the customer for Product and Engineering teams Gather structured customer feedback and translate it into actionable insights Identify upsell and expansion opportunities across regions or modules Collaborate with Sales during handovers and renewals Support creation of customer case studies and success stories Experience: · 4 - 6 years of experience in B2B SaaS Customer Success · Hands-on experience managing 20+ customer accounts concurrently · Prior experience mentoring or managing at least 1–2 team members · Strong track record of customer retention and on-time delivery · Exposure to compliance, regulatory, ERP, or integration-heavy products is highly preferred Required Skills: · Strong communication skills with the ability to explain complex concepts clearly · Proven ability to manage customer escalations independently · High empathy and customer-first mindset · Strong problem-solving and decision-making skills · Process-driven with a focus on documentation and scalability · Comfortable understanding APIs, ERP integrations, and system workflows · Experience using CRM and project management tools (HubSpot, Salesforce, Linear, etc.) · Data-driven approach to customer health and performance metrics Preferred Qualifications: · Experience working with customers in KSA, UAE, Malaysia, or EU markets. · Knowledge of e-invoicing regulations (ZATCA, FTA, MyInvois, Peppol). · Exposure to ERP systems such as SAP, Oracle, Zoho, or Tally.. · Startup or scale-up experience. · Familiarity with automation tools and workflow optimization. Compensation & Benefits · Total compensation: 15 - 20 LPA (including ESOPs, and perks), based on experience and fit. · Health insurance coverage. · Flexible working model (Hybrid / Remote). · Learning and development support. · Opportunity to grow into a Head of Customer Success role. Why Join Complyance.io? · Opportunity to build and scale a Customer Success function from the ground up. · Direct impact on customer retention, revenue growth, and company success. · Exposure to global compliance and regulatory technology. · Close collaboration with founders and leadership team.
This role is for builders, not clock-watcher** About Complyance: Complyance is a global e-invoicing platform that enables businesses to issue, validate, and exchange compliant electronic invoices across multiple regions, including the Middle East, APAC, and Europe. The platform integrates seamlessly with existing ERP and billing systems to support country-specific e-invoicing mandates and connects with government and interoperability networks such as ZATCA, FTA, LHDN, and Peppol. Our mission is to simplify e-invoicing implementation and operations, enabling businesses to scale across markets without regulatory friction. Role Overview: Department: Marketing We’re hiring a Social Media Video Content Creator to build and scale our video presence across social platforms and YouTube. You’ll create educational, product-led, and brandfocused videos that clearly explain problems, solutions, and how our product fits into real workflows. This is an execution-heavy, on-camera role where you’ll work closely with video editors and the content team, experiment with formats, and learn how modern SaaS content is built and scaled. The role values creativity, ownership, experimentation, and enthusiasm. You will have the space to try ideas, learn quickly, and improve through feedback Key Responsibilities: Create and present short-form and long-form video content for social media and YouTube Script, record, and deliver educational, tutorial, and explainer videos Be confident and clear on camera with engaging delivery Experiment with different hooks, formats, structures and storytelling styles Collaborate closely with video editors and the content team Iterate content based on feedback and performance Repurpose videos into newsletter and written content Stay updated on social media trends, algorithms, and engagement drivers Learn the product and domain to ensure accurate, trustworthy content Requirements: Minimum 01 year of experience in video or content creation Strong verbal communication skills in English Comfortable and confident speaking on camera Be a Creative Storyteller who can turn ideas into compelling narratives. Collaborative team player who contributes ideas Basic understanding of social media platforms and video formats Openness to feedback and eagerness to learn Ability to work in a fast-paced startup environment Portfolio or sample video content is required Nice to Have: Experience creating B2B or SaaS content Basic understanding of finance, accounting, or business processes Familiarity with social media analytics or performance tracking tools Mindset We're looking for: Self-motivated and ownership-driven Enjoys experimenting and improving creative output Comfortable collaborating and receiving open feedback Thrives in a role with visibility and responsibility Interested in building a long-term career in content and video Business Impact: This role directly contributes to: Scaling brand visibility through consistent video content Educating the market on complex e-invoicing topics in a simple and engaging way Building long-term brand recall through clear storytelling Increasing audience trust, engagement, and inbound interest Supporting demand generation and product marketing Expanding reach across multiple countries through scalable content Converting viewers into engaged followers and marketing-qualified leads over time