Collections Executive - Telecalling

About Predixion AI

Predixion AI is an AI-native company building an Agentic AI workforce for retail lending, helping fintech companies improve outcomes across the lending lifecycle.

Role Overview

We are looking for a Calling Agent to connect with customers regarding overdue loan payments, follow up on repayment commitments, and support collection efforts through professional and empathetic conversations.

Key Responsibilities

• Make outbound calls to customers for overdue payment follow-ups.
• Communicate payment dues and encourage timely repayments.
• Handle customer queries and repayment-related objections professionally.
• Track payment commitments and maintain accurate call records.
• Meet daily calling and performance targets while following compliance guidelines.

Requirements

• Good communication skills in Hindi; Marathi and English are an advantage.
• Comfortable with outbound calling and customer conversations.
• Basic computer knowledge.
• Prior experience in telecalling or loan collections is preferred; freshers with good communication skills may apply.
• DRA certification is mandatory.

Job Details

• Location: Powai, Mumbai
• Working Days: Monday–Saturday
• Timings: 9:30 AM–7:00 PM
• Salary: ₹18,000–₹20,000 per month
• Work Mode: Work from Office

Pay: ₹8,800.00 - ₹25,000.00 per month

Work Location: In person