Collection Agent

Company Description

Bajaj Finserv, founded in 2007, is the financial services arm of the Bajaj Group. Known for its commitment to excellence, the company offers a diverse range of products across lending, insurance, and wealth advisory services. With 24 products spread across 12 product lines, Bajaj Finserv is one of the fastest-growing and most diversified Non-Banking Financial Companies (NBFCs) in India. Its presence spans throughout the country, delivering financial solutions to customers in various regions.

Role Description

This is a full-time hybrid role for a Collection Agent based in Loni. The Collection Agent will be responsible for managing debt collection processes, effectively communicating with customers, and ensuring timely cash collection. The individual will be required to engage with customers to resolve outstanding account balances while maintaining a professional approach. The role encourages a combination of on-site work in Loni and remote work flexibility, depending on operational requirements.

Qualifications

• Proficiency in Debt Collection and Cash Collection processes
• Strong Communication and Customer Service skills for managing client interactions effectively
• Understanding of Finance-related principles and practices
• Strong organizational and negotiation skills
• Ability to work in a hybrid setup and manage responsibilities independently
• Previous experience in financial services or a related industry is an advantage
• Proven ability to meet deadlines and achieve collection targets