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ITSM - SME AppZime Technologies

8.0 - 12.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As an experienced ITSM SME with deep expertise in Ivanti Service Manager (or Ivanti Neurons / related Ivanti modules), your role will involve driving the design, configuration, deployment, and continuous improvement of ITSM / Knowledge-Management processes. You will be the go-to expert for Ivanti-based service management and knowledge-management implementation, ensuring efficient incident/request/change workflows and a robust, usable knowledge base. **Key Responsibilities:** - Act as domain expert and technical lead for Ivanti platform, configure, customize, and administer Ivanti modules (Incident, Request, Change, Knowledge, etc.) depending on scope. - Lead the implementation or enhancement...

Posted 6 days ago

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