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Cloud Operations Engineer

Mongodb

8 - 13 years

Bengaluru

Posted:15 hours ago

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Job Description

Job Summary
We are looking to speak to candidates who are based in Bengaluru for our hybrid working model.

Responsibilities
  • Successfully co-ordinate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base
  • Help scale the worldwide Cloud Operations Engineering team with the strategic implementation of new processes and tools
  • Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents
  • Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution
  • Automate routine monitoring and troubleshooting tasks
  • Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution
  • Cooperate with our product management and cloud engineering organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure
  • Inform executive leadership and escalation management personnel of major outages
  • Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (from direct surveillance or through alerts via our Technical Services Engineers)

Requirements
  • Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 8 years)
  • Expertise with Linux system administration, configuration, troubleshooting
  • Experience in monitoring, system performance data collection and analysis, and reporting
  • Expertise with networking technologies like DNS, TCP/IP, etc
  • Knowledge of database operations and concepts.
  • Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
  • Capability to write small programs/scripts to solve both short-term systems problems
  • A CS/CE degree or equivalent experience
  • At least 1 of the following programming languages: Java, Go, Python, Javascript
  • A keen interest in learning new things

Special requirements
  • Willingness to work in 1st Shift (7:30 am IST to 3:30 pm IST).
  • Willingness to work from Wednesday - Sunday or vice versa

Nice To Have
  • MongoDB
  • Splunk
  • Kubernetes

Skills Required

Leadership Cloud Infrastructure Web services Administration DNS AWS Cloud Operations Microsoft Azure

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Job Type

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