Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. Help Healthcare Heroes Get Started Faster At Clipboard Health, we're on a mission to fix healthcare staffing. We connect nurses and other healthcare professionals with the facilities that need them—fast, fairly, and flexibly. And none of that happens without you . As an Onboarding Expert , you'll be the first real human our healthcare professionals (HCPs) connect with after signing up. You'll guide them, cheer them on, solve blockers, and help them take their first step to making a difference. What You'll Be Doing Make ~75 outbound welcome calls daily to new professionals who signed up the day before. Host ~7 15-minute onboarding consultations (pre-booked by professionals). Send follow-up emails and texts to answer questions and ensure no one is left behind. Respond to inbound messages and support tickets . Keep clear documentation of all interactions. Be the go-to guide and trusted partner —helping healthcare professionals feel confident, supported, and ready to take their first shift. What Makes You a Great Fit You enjoy talking to people, helping them succeed, and solving small challenges every day. You're comfortable making calls and love building rapport quickly. You speak and write English clearly and professionally . You're organized, follow through on tasks, and don't let things slip. You're curious, resourceful, and always looking for the root cause of a problem. You're quick with tools and not afraid to learn new systems. Experience in inside sales, onboarding, or customer support is a plus—but not required. If you're a quick learner with great communication skills, we want to hear from you. What This Role Is NOT Not cold calling — you'll only speak with professionals who signed up the day before. Not technical support — you'll guide users but escalate deeper tech issues. Not repetitive — every conversation is unique and you'll need to think on your feet. Why Join Clipboard Health 100% Remote Mission-driven work that improves lives Supportive, collaborative team Career growth in a fast-moving tech company System Requirements To succeed in this role, you must have: A reliable laptop/desktop (no Chromebooks or Linux OS). Minimum 20 Mbps wired internet connection. Wired headset for clear communication. A quiet, distraction-free workspace. Stable power and internet connectivity. Ready to empower healthcare professionals from day one? Start your journey with Clipboard Health—fill out the form below and let's make an impact together. Want to know more? Please feel free to check out our Clipboard Remote Work Guidelines .

Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. About the Role We are looking for a highly detail-oriented and process-driven Subject Matter Expert (SME) to join our core operational team at Clipboard Health. This role is critical in managing document escalations, preventing fraud, and guiding internal teams on credentialing standards for healthcare professionals using our platform. You will be part of a ~40-member internal SME group responsible for handling edge-case documentation issues, internal consults, and trust-related escalations that ensure the quality, safety, and compliance of our marketplace. If you're someone who thrives on solving high-stakes operational challenges and wants to be a key player in maintaining trust at scale, this is the role for you. Key Responsibilities Manage Escalated Document Cases: Review and resolve complex or unclear documentation submitted by healthcare professionals (HCPs) that have been flagged for issues, fraud indicators, or quality concerns. Prevent Risk & Fraud: Identify suspicious documentation patterns and prevent potentially unsafe actors from entering the platform. Cross-Team Consultations: Serve as an internal consultant to Sales, Account Management, Product, Legal, and other teams regarding document standards, onboarding requirements, and policy interpretations. Process Ownership & Documentation: Own and execute daily operational tasks such as document status changes, mapping, unread document resolution, and special projects. Continuous Improvement: Regularly contribute to refining internal policies, updating requirements (e.g., new attestation forms), and closing process gaps. Collaboration & Communication: Work cross-functionally to resolve inquiries and improve internal workflows. Respond to questions with clarity and speed via Slack and other internal tools. Stay Current: Remain up to date with evolving product features and documentation requirements to ensure decisions are aligned with the latest guidelines. What We're Looking For Some experience in trust & safety, document verification, compliance operations, healthcare credentialing, customer support, or similar. Strong analytical skills and attention to detail — you're someone who notices what others miss. Ability to make sound decisions quickly in ambiguous or gray-area situations. Strong written communication skills and the ability to explain complex topics clearly. Highly organized and reliable, with a bias for action and ownership. Proven track record of operating well in fast-paced, remote work environments. Comfortable using productivity tools such as Slack, Google Sheets, and task managers. Ability to work independently while collaborating effectively across teams. Technical & Workspace Requirements Located in the Asia-Pacific region . Wired internet connection with minimum 15Mbps download speed. Minimum system requirements: CPU: Intel i5 (8th gen+) / AMD Ryzen 5 (2000 series+) / Apple M1 or higher RAM: 12 GB (16 GB recommended) Quiet and professional working environment. Noise-canceling headset and stable power/internet connection. Apply Now If this sounds like you, we'd love to hear from you. Please submit your resume and a brief cover letter explaining your interest in the role and relevant experience. Want to know more? Please feel free to check out our Clipboard Remote Work Guidelines .

Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. About The Role We are looking for a highly detail-oriented and process-driven Subject Matter Expert (SME) to join our core operational team at Clipboard Health. This role is critical in managing document escalations, preventing fraud, and guiding internal teams on credentialing standards for healthcare professionals using our platform. You will be part of a ~40-member internal SME group responsible for handling edge-case documentation issues, internal consults, and trust-related escalations that ensure the quality, safety, and compliance of our marketplace. If you’re someone who thrives on solving high-stakes operational challenges and wants to be a key player in maintaining trust at scale, this is the role for you. Key Responsibilities Manage Escalated Document Cases: Review and resolve complex or unclear documentation submitted by healthcare professionals (HCPs) that have been flagged for issues, fraud indicators, or quality concerns. Prevent Risk & Fraud: Identify suspicious documentation patterns and prevent potentially unsafe actors from entering the platform. Cross-Team Consultations: Serve as an internal consultant to Sales, Account Management, Product, Legal, and other teams regarding document standards, onboarding requirements, and policy interpretations. Process Ownership & Documentation: Own and execute daily operational tasks such as document status changes, mapping, unread document resolution, and special projects. Continuous Improvement: Regularly contribute to refining internal policies, updating requirements (e.g., new attestation forms), and closing process gaps. Collaboration & Communication: Work cross-functionally to resolve inquiries and improve internal workflows. Respond to questions with clarity and speed via Slack and other internal tools. Stay Current: Remain up to date with evolving product features and documentation requirements to ensure decisions are aligned with the latest guidelines. What We're Looking For Some experience in trust & safety, document verification, compliance operations, healthcare credentialing, customer support, or similar. Strong analytical skills and attention to detail — you're someone who notices what others miss. Ability to make sound decisions quickly in ambiguous or gray-area situations. Strong written communication skills and the ability to explain complex topics clearly. Highly organized and reliable, with a bias for action and ownership. Proven track record of operating well in fast-paced, remote work environments. Comfortable using productivity tools such as Slack, Google Sheets, and task managers. Ability to work independently while collaborating effectively across teams. Technical & Workspace Requirements Located in the Asia-Pacific region. Wired internet connection with minimum 15Mbps download speed. Minimum system requirements: CPU: Intel i5 (8th gen+) / AMD Ryzen 5 (2000 series+) / Apple M1 or higher RAM: 12 GB (16 GB recommended) Quiet and professional working environment. Noise-canceling headset and stable power/internet connection. Apply Now If this sounds like you, we’d love to hear from you. Please submit your resume and a brief cover letter explaining your interest in the role and relevant experience. Want to know more? Please feel free to check out our Clipboard Remote Work Guidelines . Show more Show less

Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. Your Mission: Innovate, Execute, and Deliver Impact As a Software Engineer at Clipboard Health, you won’t just write code—you’ll craft solutions that reshape how healthcare professionals and facilities connect. You’ll collaborate closely with product managers, designers, and fellow engineers to build features that matter. If you love diving deep into technical challenges and emerging with high-impact solutions, this is your opportunity to make a real difference. Because we’re growing quickly, this is an evergreen role—we’re continually looking to add talented software engineers to our team . What You’ll Do: Own the Code, Shape the Future Deliver High-Quality, Scalable Code Write performant backend services using Node/NestJS and reliable frontend experiences with React and TypeScript. Leverage MongoDB, Postgres, and Redis to ensure data integrity and speed at scale. Develop Reusable Components and Utilities Contribute clean, modular code for our web and mobile applications (Ionic/React, Dart/Flutter). Work closely with the DevX team to enhance tooling and libraries that bolster productivity across our global engineering org. Own the Full Software Development Lifecycle From problem definition and design through to development, testing, demoing, and supporting production code. Deploy your own code using trunk-based development and short-lived feature branches with automated regression testing. Collaborate with Product Managers and Customers Understand the real-world problems faced by our facility clients, nurses, and internal users. Occasionally engage directly with customers to gather feedback, confirm requirements, and ensure solutions truly solve their problems. Embrace a Remote-First Culture Communicate effectively in a globally distributed team—embrace asynchronous discussions, thorough documentation, and over-communication when needed. Participate in daily overlap sessions or syncs, typically in the mornings (US PST), to stay aligned with your team. Contribute to a Customer-Centric Approach Whether fixing bugs, tackling tech debt (about 20% of our time), or brainstorming new features, always keep the user’s experience front and center. Balance speedy fixes for pressing customer issues with longer-term structural improvements. Participate in On-Call Rotations Own the systems you build: if something breaks, you’re part of the solution. Typically on-call for one week out of the month, ensuring our platform remains reliable around the clock. What You Bring to the Table: A High-Ownership Mindset Professional Software Development Proficiency in building complex web or mobile apps, ideally with TypeScript, React, and Node/NestJS. Experience developing, monitoring, and supporting services in production. Deep Technical Expertise Strong understanding of service-specific integration testing, E2E testing, and selective unit tests. Familiarity with AWS (ECS, Terraform) and best practices for deploying cloud-based applications. Problem-Solving Chops You thrive in “low-structure, high-ownership” environments, diving deep into complex issues and surfacing clear, elegant solutions. Comfortable balancing immediate customer needs with robust long-term architecture planning. Excellent Communication Clear writing is essential for our remote culture—you know how to articulate ideas, provide concise PR feedback, and document decisions thoroughly. Open to giving and receiving frequent feedback, even when it’s uncomfortable, to drive continuous improvement. Customer Empathy Driven by a desire to make real-world impacts. You love collaborating with PMs and occasionally customers, ensuring that features resonate with end-users’ needs. Bonus Points For Startup Experience: You’ve thrived in high-growth environments or founded your own venture, appreciating the speed and agility of startups. Experience with Trunk-Based Development: Familiarity with short-lived branches and continuous deployment workflows. First-Principles Thinking: You like to question assumptions, break down problems, and find innovative solutions that raise the bar. Why Clipboard Health? Meaningful Impact We serve critical healthcare staffing needs, helping facilities and professionals stay focused on patient care. Your work has immediate, tangible benefits. Flexible Work Environment Join a globally distributed team with the flexibility to work from anywhere! Strong Product-Market Fit With significant growth in booked shifts and revenue, you’ll build features that customers are already eager to use. Customer-Focused Culture We favor a “testing trophy” mindset, regularly reevaluate tech debt, and encourage open, written communication for collaborative problem-solving. Interview Process: PR review assignment and a follow-up interview (Technical Design Document / Second PR review assignment) and a follow-up interview Hiring Manager interview Final round interview with Co-CEO If you’re passionate about crafting robust, user-friendly features and enjoy a dynamic, remote-first environment, join us at Clipboard Health.

Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. Your Mission: Learn, Grow, and Deliver Impact As a Software Engineer at Clipboard Health, you won’t just build features—you’ll sharpen your skills, tackle real-world challenges, and contribute to solutions that truly matter in healthcare. If you’re eager to grow alongside a fast-paced, high-impact company and want the opportunity to take ownership of meaningful projects, this role is for you. Because we’re growing quickly, this is an evergreen role—we’re continually looking to add talented software engineers to our team. What You’ll Do: Own Your Code, Shape the Future Write Scalable, Performant Code Build and maintain features primarily using TypeScript, React, Node.js, and NestJS. Own the Full Software Development Lifecycle From problem definition and design through development, testing, demoing, and supporting production code. Deploy your own code using trunk-based development, short-lived feature branches, and automated regression testing. Collaborate with Product Managers and Customers Understand real-world problems in healthcare, occasionally interacting with end-users or internal teams for feedback. Ensure your features directly solve user needs, balancing speed with quality. Participate in a Remote-First Culture Communicate effectively in a globally distributed team: embrace asynchronous discussions, over-communicate when needed, and align with your team’s daily overlap schedule. Contribute to a Customer-Centric Approach Whether squashing bugs or implementing new features, keep the user’s experience in mind. Take part in on-call rotations (typically one week out of the month) to learn the ropes of delivering reliable, high-quality services at scale. Who You Are: An Early-Career Developer with Big Ambitions Professional Software Engineering Experience Comfortable with TypeScript/JavaScript, React, Node.js, and NestJS. Familiar with AWS (ECS, Terraform) deployment processes or eager to learn. Growth-Oriented and Resourceful You love tackling new challenges, experimenting with fresh approaches, and learning from feedback. Show initiative by spotting improvements in the codebase and proactively making them happen. Scrappy and Customer-Focused Thrive in a high-impact environment where you’re trusted to own the work you do. Excited by the chance to directly improve healthcare solutions for patients, nurses, and facilities worldwide. What Success Looks Like Reliable, High-Quality Deliverables: You consistently produce scalable, maintainable code that passes reviews and testing with minimal rework. Rapid Integration and Team Contribution: You quickly adapt to our agile processes, actively participate in standups, and bring meaningful ideas to discussions. Proactive Problem-Solving: You uncover potential pitfalls early, suggest improvements, and handle your tasks with minimal guidance. Why You’ll Love This Opportunity Accelerate Your Growth Collaborate with senior engineers, learn from real-world scenarios, and enjoy a steady stream of challenges that expand your skillset. Make a Tangible Impact Contribute to features that directly shape our healthcare staffing platform—your work won’t sit on a shelf gathering dust. Flexible Work Environment Join a globally distributed team with the flexibility to work remotely anywhere. Customer-Centric Culture Whether refining our CI/CD pipelines or addressing tech debt (~20% of our time), we stay focused on delivering value to end-users. High-Growth Environment With 400% growth in revenue and booked shifts last year, there’s plenty of opportunity to make your mark and learn rapidly.. Interview Process: PR review assignment and a follow-up interview Second PR review assignment and a follow-up interview Hiring Manager interview Final round interview with Co-CEO If you’re passionate about crafting robust, user-friendly features and enjoy a dynamic, remote-first environment, join us at Clipboard Health .

Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. Your Mission: Innovate, Execute, and Deliver Impact As a Software Engineer at Clipboard Health, you won’t just write code—you’ll craft solutions that reshape how healthcare professionals and facilities connect. You’ll collaborate closely with product managers, designers, and fellow engineers to build features that matter. If you love diving deep into technical challenges and emerging with high-impact solutions, this is your opportunity to make a real difference. Because we’re growing quickly, this is an evergreen role—we’re continually looking to add talented software engineers to our team . What You’ll Do: Own the Code, Shape the Future Deliver High-Quality, Scalable Code Write performant backend services using Node/NestJS and reliable frontend experiences with React and TypeScript. Leverage MongoDB, Postgres, and Redis to ensure data integrity and speed at scale. Develop Reusable Components and Utilities Contribute clean, modular code for our web and mobile applications (Ionic/React, Dart/Flutter). Work closely with the DevX team to enhance tooling and libraries that bolster productivity across our global engineering org. Own the Full Software Development Lifecycle From problem definition and design through to development, testing, demoing, and supporting production code. Deploy your own code using trunk-based development and short-lived feature branches with automated regression testing. Collaborate with Product Managers and Customers Understand the real-world problems faced by our facility clients, nurses, and internal users. Occasionally engage directly with customers to gather feedback, confirm requirements, and ensure solutions truly solve their problems. Embrace a Remote-First Culture Communicate effectively in a globally distributed team—embrace asynchronous discussions, thorough documentation, and over-communication when needed. Participate in daily overlap sessions or syncs, typically in the mornings (US PST), to stay aligned with your team. Contribute to a Customer-Centric Approach Whether fixing bugs, tackling tech debt (about 20% of our time), or brainstorming new features, always keep the user’s experience front and center. Balance speedy fixes for pressing customer issues with longer-term structural improvements. Participate in On-Call Rotations Own the systems you build: if something breaks, you’re part of the solution. Typically on-call for one week out of the month, ensuring our platform remains reliable around the clock. What You Bring to the Table: A High-Ownership Mindset Professional Software Development Proficiency in building complex web or mobile apps, ideally with TypeScript, React, and Node/NestJS. Experience developing, monitoring, and supporting services in production. Deep Technical Expertise Strong understanding of service-specific integration testing, E2E testing, and selective unit tests. Familiarity with AWS (ECS, Terraform) and best practices for deploying cloud-based applications. Problem-Solving Chops You thrive in “low-structure, high-ownership” environments, diving deep into complex issues and surfacing clear, elegant solutions. Comfortable balancing immediate customer needs with robust long-term architecture planning. Excellent Communication Clear writing is essential for our remote culture—you know how to articulate ideas, provide concise PR feedback, and document decisions thoroughly. Open to giving and receiving frequent feedback, even when it’s uncomfortable, to drive continuous improvement. Customer Empathy Driven by a desire to make real-world impacts. You love collaborating with PMs and occasionally customers, ensuring that features resonate with end-users’ needs. Bonus Points For Startup Experience: You’ve thrived in high-growth environments or founded your own venture, appreciating the speed and agility of startups. Experience with Trunk-Based Development: Familiarity with short-lived branches and continuous deployment workflows. First-Principles Thinking: You like to question assumptions, break down problems, and find innovative solutions that raise the bar. Why Clipboard Health? Meaningful Impact We serve critical healthcare staffing needs, helping facilities and professionals stay focused on patient care. Your work has immediate, tangible benefits. Flexible Work Environment Join a globally distributed team with the flexibility to work from anywhere! Strong Product-Market Fit With significant growth in booked shifts and revenue, you’ll build features that customers are already eager to use. Customer-Focused Culture We favor a “testing trophy” mindset, regularly reevaluate tech debt, and encourage open, written communication for collaborative problem-solving. Interview Process: PR review assignment and a follow-up interview (Technical Design Document / Second PR review assignment) and a follow-up interview Hiring Manager interview Final round interview with Co-CEO If you’re passionate about crafting robust, user-friendly features and enjoy a dynamic, remote-first environment, join us at Clipboard Health.

Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. Your Mission: Learn, Grow, and Deliver Impact As a Software Engineer at Clipboard Health, you won’t just build features—you’ll sharpen your skills, tackle real-world challenges, and contribute to solutions that truly matter in healthcare. If you’re eager to grow alongside a fast-paced, high-impact company and want the opportunity to take ownership of meaningful projects, this role is for you. Because we’re growing quickly, this is an evergreen role—we’re continually looking to add talented software engineers to our team. What You’ll Do: Own Your Code, Shape the Future Write Scalable, Performant Code Build and maintain features primarily using TypeScript, React, Node.js, and NestJS. Own the Full Software Development Lifecycle From problem definition and design through development, testing, demoing, and supporting production code. Deploy your own code using trunk-based development, short-lived feature branches, and automated regression testing. Collaborate with Product Managers and Customers Understand real-world problems in healthcare, occasionally interacting with end-users or internal teams for feedback. Ensure your features directly solve user needs, balancing speed with quality. Participate in a Remote-First Culture Communicate effectively in a globally distributed team: embrace asynchronous discussions, over-communicate when needed, and align with your team’s daily overlap schedule. Contribute to a Customer-Centric Approach Whether squashing bugs or implementing new features, keep the user’s experience in mind. Take part in on-call rotations (typically one week out of the month) to learn the ropes of delivering reliable, high-quality services at scale. Who You Are: An Early-Career Developer with Big Ambitions Professional Software Engineering Experience Comfortable with TypeScript/JavaScript, React, Node.js, and NestJS. Familiar with AWS (ECS, Terraform) deployment processes or eager to learn. Growth-Oriented and Resourceful You love tackling new challenges, experimenting with fresh approaches, and learning from feedback. Show initiative by spotting improvements in the codebase and proactively making them happen. Scrappy and Customer-Focused Thrive in a high-impact environment where you’re trusted to own the work you do. Excited by the chance to directly improve healthcare solutions for patients, nurses, and facilities worldwide. What Success Looks Like Reliable, High-Quality Deliverables: You consistently produce scalable, maintainable code that passes reviews and testing with minimal rework. Rapid Integration and Team Contribution: You quickly adapt to our agile processes, actively participate in standups, and bring meaningful ideas to discussions. Proactive Problem-Solving: You uncover potential pitfalls early, suggest improvements, and handle your tasks with minimal guidance. Why You’ll Love This Opportunity Accelerate Your Growth Collaborate with senior engineers, learn from real-world scenarios, and enjoy a steady stream of challenges that expand your skillset. Make a Tangible Impact Contribute to features that directly shape our healthcare staffing platform—your work won’t sit on a shelf gathering dust. Flexible Work Environment Join a globally distributed team with the flexibility to work remotely anywhere. Customer-Centric Culture Whether refining our CI/CD pipelines or addressing tech debt (~20% of our time), we stay focused on delivering value to end-users. High-Growth Environment With 400% growth in revenue and booked shifts last year, there’s plenty of opportunity to make your mark and learn rapidly.. Interview Process: PR review assignment and a follow-up interview Second PR review assignment and a follow-up interview Hiring Manager interview Final round interview with Co-CEO If you’re passionate about crafting robust, user-friendly features and enjoy a dynamic, remote-first environment, join us at Clipboard Health .

Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. About the Role We're hiring a detail-focused and process-oriented Document Submissions Associate to join our core operations team. In this role, you'll help ensure a seamless onboarding experience by reviewing and validating documents submitted by healthcare professionals who want to join our platform. As a key member of the Document Associate team, you'll review a variety of credentials and compliance documents. Your work directly influences the quality, speed, and safety of our onboarding process—helping professionals get to work quickly and allowing facilities to hire without delay. Key Responsibilities Review and validate essential onboarding documents submitted by professionals, ensuring accuracy, completeness, and compliance with facility, local, state, and federal guidelines. Monitor and manage queues for document submissions, backlogs, and expirations during assigned shifts—acting on real-time prioritization. Own and execute daily tasks including document status updates, document mapping, resolving unread submissions, and handling special projects. Contribute to ongoing improvements by reviewing internal policies and recommending updates that enhance clarity and efficiency. Collaborate with cross-functional teams to resolve document-related inquiries and enhance internal workflows. Communicate clearly via Slack and other internal tools. Stay informed on evolving documentation standards and product updates to ensure consistent, accurate decision-making. Consistently meet targets for document review time, accuracy, and throughput, contributing to both individual and team performance goals. What We're Looking For Prior experience in roles such as document verification, credentialing, compliance operations, administrative support, or customer service. Familiarity with U.S. healthcare documentation (e.g., licenses, certifications, immunization records). A sharp eye for detail—you catch inconsistencies others might overlook. Confidence in making timely decisions, even in gray areas. Strong written communication skills and the ability to simplify complex topics. Highly organized and dependable, with a strong sense of ownership and urgency. Demonstrated success in fast-paced, fully remote work environments. Comfortable using tools like Slack, Zendesk, Google Sheets, and task management platforms. Ability to work independently while effectively collaborating with other teams. Experience with Quality Assurance (QA) work is a plus. Technical & Workspace Requirements Residing in the Asia-Pacific region . Wired internet connection with a minimum of 15 Mbps download speed . Minimum system specifications: CPU: Intel i5 (8th gen+) / AMD Ryzen 5 (2000 series+) / Apple M1 or newer RAM: 12 GB (16 GB recommended) Quiet, professional home workspace Noise-canceling headset and a stable internet/power backup setup

Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. About the Role We're hiring a detail-focused and process-oriented Document Submissions Associate to join our core operations team. In this role, you'll help ensure a seamless onboarding experience by reviewing and validating documents submitted by healthcare professionals who want to join our platform. As a key member of the Document Associate team, you'll review a variety of credentials and compliance documents. Your work directly influences the quality, speed, and safety of our onboarding process—helping professionals get to work quickly and allowing facilities to hire without delay. Key Responsibilities Review and validate essential onboarding documents submitted by professionals, ensuring accuracy, completeness, and compliance with facility, local, state, and federal guidelines. Monitor and manage queues for document submissions, backlogs, and expirations during assigned shifts—acting on real-time prioritization. Own and execute daily tasks including document status updates, document mapping, resolving unread submissions, and handling special projects. Contribute to ongoing improvements by reviewing internal policies and recommending updates that enhance clarity and efficiency. Collaborate with cross-functional teams to resolve document-related inquiries and enhance internal workflows. Communicate clearly via Slack and other internal tools. Stay informed on evolving documentation standards and product updates to ensure consistent, accurate decision-making. Consistently meet targets for document review time, accuracy, and throughput, contributing to both individual and team performance goals. What We're Looking For Prior experience in roles such as document verification, credentialing, compliance operations, administrative support, or customer service. Familiarity with U.S. healthcare documentation (e.g., licenses, certifications, immunization records). A sharp eye for detail—you catch inconsistencies others might overlook. Confidence in making timely decisions, even in gray areas. Strong written communication skills and the ability to simplify complex topics. Highly organized and dependable, with a strong sense of ownership and urgency. Demonstrated success in fast-paced, fully remote work environments. Comfortable using tools like Slack, Zendesk, Google Sheets, and task management platforms. Ability to work independently while effectively collaborating with other teams. Experience with Quality Assurance (QA) work is a plus. Technical & Workspace Requirements Residing in the Asia-Pacific region . Wired internet connection with a minimum of 15 Mbps download speed . Minimum system specifications: CPU: Intel i5 (8th gen+) / AMD Ryzen 5 (2000 series+) / Apple M1 or newer RAM: 12 GB (16 GB recommended) Quiet, professional home workspace Noise-canceling headset and a stable internet/power backup setup

Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. About The Role We are looking for a highly detail-oriented and process-driven Subject Matter Expert (SME) to join our core operational team at Clipboard Health. This role is critical in managing document escalations, preventing fraud, and guiding internal teams on credentialing standards for healthcare professionals using our platform. You will be part of a ~40-member internal SME group responsible for handling edge-case documentation issues, internal consults, and trust-related escalations that ensure the quality, safety, and compliance of our marketplace. If you’re someone who thrives on solving high-stakes operational challenges and wants to be a key player in maintaining trust at scale, this is the role for you. Key Responsibilities Manage Escalated Document Cases: Review and resolve complex or unclear documentation submitted by healthcare professionals (HCPs) that have been flagged for issues, fraud indicators, or quality concerns. Prevent Risk & Fraud: Identify suspicious documentation patterns and prevent potentially unsafe actors from entering the platform. Cross-Team Consultations: Serve as an internal consultant to Sales, Account Management, Product, Legal, and other teams regarding document standards, onboarding requirements, and policy interpretations. Process Ownership & Documentation: Own and execute daily operational tasks such as document status changes, mapping, unread document resolution, and special projects. Continuous Improvement: Regularly contribute to refining internal policies, updating requirements (e.g., new attestation forms), and closing process gaps. Collaboration & Communication: Work cross-functionally to resolve inquiries and improve internal workflows. Respond to questions with clarity and speed via Slack and other internal tools. Stay Current: Remain up to date with evolving product features and documentation requirements to ensure decisions are aligned with the latest guidelines. What We're Looking For Some experience in trust & safety, document verification, compliance operations, healthcare credentialing, customer support, or similar. Strong analytical skills and attention to detail — you're someone who notices what others miss. Ability to make sound decisions quickly in ambiguous or gray-area situations. Strong written communication skills and the ability to explain complex topics clearly. Highly organized and reliable, with a bias for action and ownership. Proven track record of operating well in fast-paced, remote work environments. Comfortable using productivity tools such as Slack, Google Sheets, and task managers. Ability to work independently while collaborating effectively across teams. Technical & Workspace Requirements Located in the Asia-Pacific region. Wired internet connection with minimum 15Mbps download speed. Minimum system requirements: CPU: Intel i5 (8th gen+) / AMD Ryzen 5 (2000 series+) / Apple M1 or higher RAM: 12 GB (16 GB recommended) Quiet and professional working environment. Noise-canceling headset and stable power/internet connection. Apply Now If this sounds like you, we’d love to hear from you. Please submit your resume and a brief cover letter explaining your interest in the role and relevant experience. Want to know more? Please feel free to check out our Clipboard Remote Work Guidelines .