Clinic Manager – Sales & Operations

Role Overview
We are hiring a Clinic Manager to lead the front-end of the clinic — someone who can manage operations while driving patient conversions. This is not a receptionist role. You will play a key role in clinic growth, patient experience, and revenue.

Key Responsibilities

• Clinic Operations
• Manage daily clinic flow, appointments, and scheduling.
• Coordinate closely with physiotherapists.
• Ensure smooth, organized, and efficient operations.
• Maintain patient records and systems.
• Sales & Conversions
• Explain treatment plans confidently to patients.
• Convert consultations into paid sessions/packages.
• Handle walk-ins, leads, and WhatsApp inquiries.
• Follow up with patients to improve conversions and retention.
• Patient Experience
• Be the face of the clinic — warm, confident, and professional.
• Ensure every patient feels attended to and understood.
• Maintain a premium, calm clinic environment.

Requirements

• Minimum 3+ years experience in clinic, hospital, wellness center, hospitality, or front office + sales roles.
• Strong communication skills, Hindi required, basic English.
• Confident in handling patients and closing conversations.
• Highly organized and proactive.
• Comfortable with WhatsApp, calls, Excel/CRM tools.

What This Role Is NOT

• Not a passive front desk job.
• Not for candidates uncomfortable with sales.
• Not a low-responsibility role.

Salary & Growth

• Performance-based incentives as the role evolves.
• Clear path to Clinic Head / Senior Management role.

Why Join Us

• Work in a premium, fast-growing healthcare brand.
• High ownership role with direct impact on growth.
• Structured systems and serious work environment.
• Opportunity to build and lead operations long-term.

How to Apply
Send your CV along with a short note answering:“Why do you think you are a good fit for a sales + operations role?”

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

• Leave encashment
• Paid sick time

Work Location: In person