We at ATO India Limited, is seeking a dynamic Client Relationship Officer to manage and nurture relationships with clients in our Bengaluru branch office. The ideal candidate must be fluent in English and Bengali and have excellent communication and interpersonal skills. This role involves acting as a key point of contact for clients, ensuring high levels of satisfaction and service delivery.

Roles & Responsibilities :

Maintain and strengthen relationships with existing clients.
Act as a liaison between clients and internal teams to ensure timely and effective service.
Resolve client queries and complaints promptly and professionally.
Coordinate with the operations team to monitor shipment status and updates.
Ensure regular client communication via calls, emails, and meetings.

Eligibility Criteria :

Must be a graduate from a recognized university.
Fluency in English & Bengali is mandatory.
Proficiency in MS Office tools

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement

Schedule:

Day shift

Language:

English & Bengali Both (Required)

Work Location: In person

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Client Relationship Officer