We are looking for enthusiastic and customer-focused Customer Service Representatives to join our support team. The role involves handling both voice and email support, resolving customer queries efficiently, and ensuring a smooth customer experience. Candidates must possess strong communication skills and a positive, problem-solving mindset. Key Responsibilities: Respond to customer queries via phone calls and emails in a professional manner Understand customer issues and provide timely and accurate resolutions Document interactions and update internal systems Follow communication scripts and guidelines to ensure consistency and quality Work collaboratively with other team members and departments when needed Maintain a high level of customer satisfaction Requirements: Strong verbal and written communication skills in English Ability to work in rotational shifts , including weekends Comfortable working in both voice and email support processes Good problem-solving and analytical thinking abilities A calm and composed attitude while dealing with customer concerns Basic computer skills and familiarity with email/chat tools Qualifications: Minimum educational qualification: +2 Fresher or up to 1 year of experience in customer service Valid experience documents required for experienced candidates Compensation: Freshers: ₹13,000/month (CTC) Experienced (1 year): Up to ₹20,000/month (CTC, with valid documentation) #CustomerServiceRepresentative #CustomerSupportExecutive #VoiceProcessExecutive #EmailSupportExecutive #CallCenterExecutive #BPOExecutive #CustomerCareExecutive #CSRVoiceAndEmailProcess #InboundCustomerSupport #CustomerServiceAssociate Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Language: English (Required) Work Location: In person Speak with the employer +91 7986567809 Expected Start Date: 30/06/2025

We are looking for enthusiastic and customer-focused Customer Service Representatives to join our support team. The role involves handling both voice and email support, resolving customer queries efficiently, and ensuring a smooth customer experience. Candidates must possess strong communication skills and a positive, problem-solving mindset. Key Responsibilities: Respond to customer queries via phone calls and emails in a professional manner Understand customer issues and provide timely and accurate resolutions Document interactions and update internal systems Follow communication scripts and guidelines to ensure consistency and quality Work collaboratively with other team members and departments when needed Maintain a high level of customer satisfaction Requirements: Strong verbal and written communication skills in English Ability to work in rotational shifts , including weekends Comfortable working in both voice and email support processes Good problem-solving and analytical thinking abilities A calm and composed attitude while dealing with customer concerns Basic computer skills and familiarity with email/chat tools Qualifications: Minimum educational qualification: +2 Fresher or up to 1 year of experience in customer service Valid experience documents required for experienced candidates Compensation: Freshers: ₹13,000/month (CTC) Experienced (1 year): Up to ₹20,000/month (CTC, with valid documentation) #CustomerServiceRepresentative #CustomerSupportExecutive #VoiceProcessExecutive #EmailSupportExecutive #CallCenterExecutive #BPOExecutive #CustomerCareExecutive #CSRVoiceAndEmailProcess #InboundCustomerSupport #CustomerServiceAssociate Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Language: English (Required) Work Location: In person Speak with the employer +91 7986567809 Expected Start Date: 30/06/2025