Cisco DNAC Support Engineer

8 - 12 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

As a Cisco DNAC Support Engineer, you will play a crucial role in optimizing and supporting the Cisco DNAC environment. Your responsibilities will include: - **Cisco DNAC Expertise**: - Onboard, provision, and manage various network devices such as routers, switches, wireless controllers, and access points through Cisco DNAC. - Utilize DNAC Assurance features to monitor network health, troubleshoot anomalies, and enhance reliability. - Design, implement, and operate Software-Defined Access (SDA) fabrics, including configuring border nodes, control plane nodes, and edge nodes. - Manage network segmentation using virtual networks (VNs) and integrate Cisco ISE for policy and identity-based access control. - Employ DNAC automation, including templates and workflows, to streamline network operations. - **Implementation & Operations**: - Lead the planning, deployment, and configuration of Cisco DNAC solutions and associated infrastructure. - Develop and enforce standard operating procedures (SOPs) and best practices for Cisco DNAC management. - Conduct regular health checks, capacity planning, and proactive monitoring of the DNAC appliance and managed network components. - **Troubleshooting & Resolution**: - Serve as the escalation point for complex network issues using DNAC's analytics and troubleshooting toolset. - Perform thorough root cause analyses (RCAs) for critical network incidents involving performance, connectivity, and security. - Collaborate with Cisco TAC and third-party vendors for issue resolution and escalation management. - **Mentorship & Knowledge Transfer**: - Provide mentorship and technical guidance to junior engineers and operations staff. - Develop and maintain comprehensive documentation, including runbooks, playbooks, and architectural guides related to DNAC operations. **Required Skills**: - Proven proficiency in Cisco DNAC and Software-Defined Access (SDA) fabric design, deployment, and operations. - Hands-on experience with Cisco ISE, network segmentation, and policy configuration. - Strong troubleshooting and problem-solving skills in complex, enterprise-scale networks. - Familiarity with network automation, configuration templates, and best practices for operational efficiency. **Desired Skills**: - Cisco Certified Network Professional (CCNP) certification is preferred. - Completion of Designing Cisco Enterprise Networks (ENSLD) concentration exam is a plus. - Strong documentation and communication skills for effective cross-team collaboration. This position requires 8 to 10 years of relevant experience. Your hiring process will involve screening (HR Round), Technical Round 1, Technical Round 2, and Final HR Round.,

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Phygital Insights logo
Phygital Insights

Technology, Marketing

San Francisco

RecommendedJobs for You