Key Responsibilities: Handling Inquiries and Resolving Issues: Answering customer questions, troubleshooting problems, and addressing complaints via various communication channels (phone, email, chat). Providing Post-Purchase Support: Assisting with product or service usage, guidance on features, and ensuring customer satisfaction. Tracking and Analyzing Data: Monitoring customer interactions, analyzing data for trends, and identifying areas for improvement. Collaborating with Teams: Working with cross-functional teams to ensure timely issue resolution. Maintaining Accurate Records: Keeping records of customer interactions and using CRM and helpdesk software. Building Rapport: Establishing a positive relationship with clients and customers, both in person and via phone. Having Knowldge in handling Multilevel Softwares and Applications. Scheduling Surveys and organizing. Languages-Malayalam Mandatory Kindly forward your resume to 9842264371.(or) mail to [email protected] Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Language: English (Required) Malayalam (Required) Work Location: In person
Key Responsibilities: Handling Inquiries and Resolving Issues: Answering customer questions, troubleshooting problems, and addressing complaints via various communication channels (phone, email, chat). Providing Post-Purchase Support: Assisting with product or service usage, guidance on features, and ensuring customer satisfaction. Tracking and Analyzing Data: Monitoring customer interactions, analyzing data for trends, and identifying areas for improvement. Collaborating with Teams: Working with cross-functional teams to ensure timely issue resolution. Maintaining Accurate Records: Keeping records of customer interactions and using CRM and helpdesk software. Building Rapport: Establishing a positive relationship with clients and customers, both in person and via phone. Having Knowldge in handling Multilevel Softwares and Applications. Scheduling Surveys and organizing. Languages-Malayalam Mandatory Kindly forward your resume to 9842264371.(or) mail to erp@circuitengineering.in Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Language: English (Required) Malayalam (Required) Work Location: In person
JOB DESCRIPTION / KRA We are looking for a hands-on Project Engineer who is equally strong in technical site execution and client handling . This role requires someone who can work at the ground level with the team while confidently representing Company's values and professionalism to our clients. Key Responsibilities: Supervise end-to-end execution of electrical projects at site. Be the point of contact for clients on-site – ensure smooth coordination, timely updates, and professional handling. Translate drawings and project plans into on-ground execution with accuracy. Lead technicians and subcontractors effectively – get the job done, not just oversee. Ensure safety, quality, and timelines are strictly met. Handle testing, commissioning, and documentation . Maintain project discipline : reporting, material tracking, progress updates. Uphold culture of reliability, professionalism, and teamwork . TARGETS & EXPECTATIONS Independently handle projects after training/induction. Zero compromise on safety & quality . Deliver projects on time and within cost . Build positive client relationships that lead to repeat business. Be proactive, solutions-oriented, and aligned with the company’s vision. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Provident Fund Work Location: In person