Chief Engineer

Organization:

At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Chief Engineer

Location: Bangalore

Business & Team:

The Technology group delivers the groups information technology functions to ensure the highest levels of customer service through excellent process excellence and technology innovation. We deliver available, reliable, consistent technology solutions for our internal and external customers, essential tools for our people and innovative product platforms for our customers (including Netbank and CommSec). We are driven to balance three key dynamics to ensure our success: being safe, sound and secure, ensuring agility and driving performance. We put the customer at the centre of everything we do and measure our performance against the groups’ external customer satisfaction measures.

The Corporate Technology team is the engine room of the CBA group dedicated to running, improving and transforming the processes that deliver products, services and productivity benefits to the CBA group customers. The CBA India Corporate Technology organization has footprint across Financial Crimes Technology, KYC, Digitization Technology, Workflow Centre of Excellence, Integrations, RPA, Operations Enablement and Corporate Services Technology team is composed of engineers and technology leaders, who bring in the right mix of skills to enable this transformation. We also work very closely with our business and operations colleagues to support these services which are critical to the Australian and Global economy. The scope for Corporate Technology being Operations, Financial Crime, Finance, Risk, HR, Legal.

Group Operations are the transaction champions of Enterprise Services — working to ensure the production, validation and fulfilment of all consumer and commercial financial transactions and trades on behalf of the Group.

Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service.

Reporting Lines:

• Direct line reporting into the General Manager, Corporate Technology, India
Functional (dotted line) reporting into the General Manager, Corporate Technology, Engineering

Roles & Responsibilities:

• Chief Engineer plays a pivotal role to deliver on Payments Technology purpose through quality execution and delivery.
• Leverage metrics and data to inform continuous improvement opportunities that increase the effectiveness of the Chapter.
• Implement, evolve and support consistent ways of working across the Chapter and CBA business that align to industry standards.
• Uplift Chapters maturity by fostering a culture of sharing, learning and problem solving across Chapter Areas.
• Facilitate the constructive resolution of conflicts which may arise both internally & externally to the Chapter.
• Participate and contribute to the Practice and/or Chapter including maintaining technical experience commensurate with their specific Chapter.
• Providing oversight and leadership of data projects with strategic business and customer value optimizing the resource model for efficiency and scale with resources located onshore and offshore.
• Building world-class team culture and engagement with a strong focus on career development.
Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people

Essential Skills:

An experienced senior leader who has demonstrated success achieving measurable performance improvements across large and complex businesses.

• 15+ years’ experience preferably gained in Banking and Finance.
• Have hands-on experience working with the Ability to drive and influence senior level stakeholder engagement across business and technology.
• Leadership experience across multi-disciplinary teams
• Excellent communication skills, especially in relation to verbal communications and proven presentation skills to large audience.
• Experienced technologist that understands data platforms and their capabilities

Technical Skills

• Cloud : AWS, Serverless, Containers, and VM Hosting
• Databases : AWS Database technologies (Aurora, RDS, Redis)
• Languages : Typescript , Java , Python, C#
• Eventing : SQS, SNS, EventBridge, KAFKA (MKS)
• Engineering : Github, Github Actions, Terraform Enterprise, Artifactory, AKKA, SST
• Observability : OpenTelemetry, Prometheus, Grafana, Observe, CloudWatch

Design skills

• Testing: TDD, BDD, Automation Framework
• System Design: Tech debt, data-intensive applications, database design, API design, microservices, event-driven and serverless architecture
• Engineering: Deployment methodologies, SRE
• Payments: NPP, SWIFT, BIAN
• AI: AI in engineering (e.g., Cline, CoPilot), RAG, MCP, Gen-AI, Agentic-AI, machine learning

Certifications (preferrable)

• AWS: AWS Solutions Architect and DevOps Engineer Professional
• AI: AWS AI Practitioner and Machine Learning Specialty
• Containers: Certified Kubernetes Administrator (CKA) / Certified Kubernetes Developer (CKD)
• Security : Vault, Security Management, Parameter Store, AWS Certificate Manager, AWS Secrets Manager
  

Education Qualifications: Bachelors or Master's degree in engineering in Computer Science/Information Technology.