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Jobs in Agarkar Nagar, Pune
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MS Enterprise
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Chat Support Representative

Chat Support Representative

0 - 31 years

|

0 Lacs

Agarkar Nagar, Pune

Posted:2 months ago| Platform: Apna logo

Apply

Skills Required

chat support resolve

Work Mode

Remote

Job Type

Part Time

Job Description

Respond promptly to customer inquiries through live chat. Identify and resolve customer issues efficiently and professionally. Provide accurate information about products and services. Document customer interactions and maintain customer records. Escalate unresolved issues to appropriate teams when necessary. Maintain a positive and professional demeanor with customers. Manage multiple chat conversations simultaneously. Follow up with customers to ensure their issues are resolved.

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