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1.0 - 5.0 years
0 - 0 Lacs
hyderabad, telangana
On-site
Job Description: As a Customer Support Executive in the Email & Chat process, your role involves handling Bank customer queries through email and chat channels. You will be responsible for providing accurate and timely resolutions to customer issues, escalating when necessary. Additionally, you will manage multiple chats professionally, with occasional outbound calls. Key Responsibilities: - Handle Bank customer queries via email/chat. - Provide accurate, timely resolutions and escalate when needed. - Manage multiple chats professionally; occasional outbound calls. Qualifications Required: - Graduate qualification is mandatory. - Minimum 1 year of experience in Email/Chat process. - Proficie...
Posted 2 weeks ago
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