Sprinklr Senior Manager Sigma Allied Services

12.0 - 18.0 years

10 - 15 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Hybrid

Knowledge of solution designs,Level: Manager ,Sr. Manager Areas of Work: Sprinklr- Product Solution Consulting, Pre-Sales & Implementation Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Years of Exp: 12 -18 years Understand market and customer challenges, Help in promoting and providing Sprinklr Unified CXM solutions to customers, Drive Partner support activities, Act as a subject matter expert on Sprinklr Unified CXM, Experience working with Customer Service Operations, Experience implementing Omnichannel self-service/IVR and Omni-Channel Orchestration Routing, In-depth knowledge and know-how of Customer Service Operations, Contribute to client RFP by crafting and delivering...

Posted 3 months ago

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Hiring_Sprinklr-Analyst/Consultant Sigma Allied Services

2.0 - 7.0 years

5 - 15 Lacs

Hyderabad, Gurugram, Bengaluru

Work from Office

Dear Candidate, Please find the attached Job Description for Sprinklr role. Apply understanding of industry-specific Customer Service processes: Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media, etc.) Deploy a strong designing skill : Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media, etc...), quality monitoring, WFM, Gamification, Recording, etc. Should; be able to envision and design AI-powered customer and employee experience enhancements of the future. Bring your best skill...

Posted 4 months ago

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