CBTS Technology Solutions India LLP

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com . Job Description: At a high level this engineer should be technically able to support Cisco CUCM, Cisco Webex Calling, and Microsoft Teams Calling. Looking for Microsoft Teams Voice and Webex experience to go with CUCM.

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com . Job Description: The Engineer is responsible for managing robust and scalable network and cloud solutions that optimize content delivery, enhance security, and ensure high availability for our global user base. This role requires experience in DNS, CDN and traffic management strategies. Essential Functions Manage CDN solutions to enhance performance, scalability, and reliability Manage load balancing, and support global traffic Implement automation efficiencies within workflow processes Set routing policies to pre-determine and automate responses in case of failure, like redirecting traffic to alternative zones or regions Manage routing relationships between records and policies with easy to use global DNS features Manage DNS networking routing including latency-based routing, geolocation routing, and health checks Manage network workloads using Agile frameworks Required Experience Experience in multi cloud environments (AWS, Azure, or GPC) - DNS and networking required Automation & Scripting (Python, Ruby, or Javascript) Experience with CI/CD pipelines Experience with IaC

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com. OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com. Network Engineer II (NOC) is responsible for monitoring, maintaining, and troubleshooting network systems to ensure optimal performance and availability. This role involves working with routing, switching, and wireless technologies, managing incidents, and developing and following standard operating procedures. The Engineer will work under the supervision of leads to analyze business needs, recommend solutions, and ensure the successful implementation and ongoing management of Operations and Infrastructure services. Network Monitoring and Maintenance: Monitor network performance and identify issues. Perform routine maintenance tasks, including software and hardware updates. Ensure network security by implementing appropriate measures. Incident Management: Respond to network-related incidents and provide timely resolutions. Document incidents and resolutions in the incident management system. Escalate complex issues to higher-level support when necessary. Routing and Switching: Configure and manage routers and switches. Troubleshoot routing and switching issues. Optimize network performance through efficient routing and switching practices. Wireless Network Management: Install and configure wireless network devices. Monitor and troubleshoot wireless network performance. Ensure secure and reliable wireless connectivity. SD-WAN Management: Monitor and manage SD-WAN infrastructure. Ensure optimal performance and reliability of SD-WAN links. Troubleshoot and resolve SD-WAN related issues. Standard Operating Procedures (SOPs): Develop and maintain SOPs for network operations. Ensure compliance with SOPs during network maintenance and incident management. Train team members on SOPs and best practices. Documentation and Reporting: Maintain comprehensive documentation of network configurations and changes. Generate regular reports on network performance and incidents. Provide recommendations for network improvements based on performance data. General NOC Duties: Monitor network infrastructure and systems for alarms and alerts. Perform initial troubleshooting and escalate issues as needed. Maintain accurate logs of incidents and actions taken. Collaborate with other technical teams to resolve complex issues. Experience with support of enterprise environments including hybrid configurations. Manage the network/telecom/compute, including provisioning, configuration, and administration of services utilizing ITIL processes. Develop and maintain technical documentation and provide end-user training and support. Participate in project planning, testing, and deployment strategies and activities. Develop and maintain technical documentation and provide end-user training and support. Open and resolve incident and request tickets. Participate in Monthly on-call rotation. After hour and weekend activities possible Flexible work rotation - Willingness to work in a 24x7 shift environment. Four years of college resulting in a bachelor's degree or equivalent Preferred if any one of the certifications is available - CCNA / CCNP / SDWAN / AWS / Microsoft cloud certifications 3-5 years of experience in network engineering, with a focus on routing, switching, and wireless technologies. Strong understanding of network protocols and security. Experience with incident management and SOP development. Excellent problem-solving and communication skills. Experience with SD-WAN technologies and tools. Familiarity with circuit monitoring tools and techniques. Proficiency in configuring and managing routers, switches, and wireless devices. Ability to troubleshoot complex network issues. Knowledge of network security best practices. Strong documentation and reporting skills. Ability to work in a fast-paced, dynamic environment. Ability to communicate correctly and clearly with all internal and external customers. Work successfully in a team environment as well as independently Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment. Demonstrates ownership to resolve challenging customer issues, escalating when necessary. Flexible with the working schedule; may be expected to work weekends, holidays and events. Resolving Technical complex queries Drive continuous improvement through root cause identification and defect elimination. Work Location: Chennai (Work from office NO REMOTE work option)

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com. Job Purpose This position is responsible for dedicated customer service and technical support for CBTS business products consumed by a strategic Enterprise customer including but not limited to Broadworks, WebEx, Microsoft Teams, Meraki, VeloCloud, and PDUs as well as collaboration with CBTS AWS and CBTS Patching Engineers. This operational position requires Engineering to speak directly to customer resources and CBTS resources via an inbound call center as well as during critical outage bridges about a wide variety of technical issues/requests. Responsibilities will include providing the necessary support in order to resolve the customer's issues and/or fulfill requests in a manner that meets or exceeds agreed upon Service Level Agreements (OLAs/SLAs) with internal/external teams and stakeholders. Essential Functions Provide technical support for voice and data business products provided by CBTS including but not limited to incident management, task management, change management, and proactive platform stability monitoring (70%) Document work updates in a company-provided ticketing system until resolution is complete and ticket is resolved (20%) Serve as the Escalation Manager for internal and external stakeholders including facilitation of and/or participation in declared P1s/Major Incidents (5%) Collaborate with the assigned Service Delivery Manager, internal stakeholders, and vendors to fulfill any RCA/RFO requests. (5%) Other duties as assigned Education Four years of High School or equivalent Certifications, Accreditations, Licenses Bachelor's degree in Information Technology or related field of study preferred ITIL Foundations Certification Required Net+ Required -- CCENT Preferred Cisco CCNA Certification Required Cisco CMNA Certification Preferred VeloCloud SDWAN Troubleshooting Certification Required WebEx and Microsoft Teams experience Preferred SIP School Certification SSCA Preferred Experience 3+ years of experience in a Service Desk and/or Technical Support environment 3+ years of experience in VoIP and Network Engineering in a Managed Service Provider or similar workspace Special Knowledge, Skills, and Abilities Experience in Data Center and Enterprise Routing and Switching is required Ability to troubleshoot large enterprise networks Experience supporting network security devices (IPS/IDS, Firewalls, Load balancers) and Encryption devices Proven experience working with Network Management and Analysis tools Experience working with VoIP Networking Experience working with Cloud Networking Experience with Cisco Broadworks, Cisco Meraki, VMware, Palo Alto, SASE, and any other SDWAN vendor Experience with Azure, AWS and/or GCP a plus Excellent written and oral communication skills Ability to think technically then translate into clear verbal and written communication for technical and non-technical audiences Excellent customer service and conflict resolution skills Solid understanding of Information Technology and computing systems Solid networking fundamentals Familiar with Microsoft applications such as Windows operating system, Office applications, Outlook, and SharePoint Familiar with ServiceNow Management System Demonstrated a desire for self-directed education regarding IP, Networking, and VOIP technologies Ability to help others while meeting individual performance goals Ability to work remotely. Supervisory Responsibility This position does not have any supervisory responsibilities. Work Environment The work is primarily performance in an office or remote environment.

About CBTS CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com. Job Purpose This position will work with various departments within Core Network, OSP Planning - Engineering, VoIP Engineering, and other operations and support organizations in the planning, configuration, and implementation associated with our IP network(s). This position will also have responsibility for the support and repair functions, for these IP networks and any associated customer networks. The Network Engineer I will design and perform all network engineering functions required on all Layer 2 data services sold to Business Retail and Carrier Customers. The individual will manage and configure all related IP configurations for customer dedicated internet orders. This role has a direct impact on the customers perception of the quality and value of our data and Internet products, as well as the operational and financial goals of Cincinnati Bell. The Network Engineer I will play the role of lead engineer on highly technical projects. Essential Functions Perform all aspects of technical deployment projects, including an implementation plan, methods of procedures, additional technical resource identification, and execution of work. Engineer and configure all of the customer orders within the scope of the role, based on the accepted processes and established timeframes (OLAs). Work with Network Planning to manage growth and capacity plans by monitoring network performance and communicating specific capacity needs, when they arise. Responsible for leading in the implementation of network designs that consistently deliver performance, reliability, and scalability within the established Service Level Agreements (SLAs). Participate in on-call rotation for escalation support of technical issues, supporting the 24x7 production network environment. Represent Network Engineering on cross-functional product/project teams, in the development, launch, and administration of data services. Role as a technical resource on specific engineering projects, as deemed necessary by the business. Experience 3-4 years hand's on engineering experience. Minimum 3 years of hands-on experience in engineering and administering IP networks. Previous duties as a network engineer a plus. Previous sales engineering or network design a plus. Previous duties as Team Leader a plus. Cisco Certifications such as CCNP or CCIE highly recommended. Extensive hands-on experience in the configuration and maintenance of routers, hubs, bridges, and switches. In-depth Experience with TCP/IP platforms involving dynamic routing protocols like EIGRP, OSPF, and BGP and their related control protocols. Practical real-world experience of heterogeneous networking components along with knowledge of routing/ switching involving VLANs, ATM, Frame relay, and optical carriers. Experience with Telco provisioning processes a plus. Project Management experience a plus. Experience using network analysis, management, and performance monitoring tools to evaluate product and service behaviors. Working experience with troubleshooting tools such as traceroute, dig, tcpdump/snoop, and packet analysis applications. Familiarity with security-related Internet information sources such as BugTraq, CERT, etc Experience with the configuration and administration of both Hardware and Software based Firewalls. Experience with Visio creating detailed network diagrams Education Four years of College resulting in a Bachelor's Degree or equivalent job-related experience Special Knowledge, Skills, and Abilities Expert knowledge of TCP/IP Expert knowledge of TCP/IP enhancements such as multi-cast, QOS techniques, bandwidth, and path reservation techniques. Working knowledge of DS3, T1, OC3, ISDN, Frame Relay, SONET, ATM, and DSL, and other bandwidth link specifications and protocols. Excellent oral and written communication skills. Supervisory Responsibilities No supervisory responsibility

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com . Business Solutions Analyst The role of the Business Analyst / Project Manager (BA / PM) is to work closely with the business units to capture, consolidate, and communicate the project-related information to the business units they support. The BA / PM is critical in ensuring that the business requirements are appropriately defined, prioritized, and communicated to the fulfillment organization. Additional responsibilities include ensuring technical and operational performance, data integrity, and that operational business needs are met. This position should focus on ways to implement process improvements to benefit the customer experience. Through the projects and support provided to the business, the Business Analyst / Project Manager will help the company to achieve the goals and objectives of the business. Essential Functions Proactively identify, develop or coordinate development efforts of others to implement or enhance solutions to solve business problems for the business unit; ensure that the results meet the operational business needs (50%) Acts as a liaison (listen, learn, consult, and promote transparency) between departmental end-users, information technology analysts, and consultants in the analysis, design, configuration, testing and maintenance of new systems and enhancements to existing systems to ensure optimal operational performance and end user customer experience (30%) Provide recommendations, gather requirements, and project-manage efforts for customer impacting enhancements or implementations including defining business needs, analyzing alternatives, and involving training as well as Methods and Procedures as needed (20%) Location: Remote Experience/Background 6+ years of experience Experience or demonstrated ability to provide customer oriented IT support and consultative services to internal clients Experience with the particular business process/function/data that the assigned system(s)/groups support Experience analyzing and implementing projects in a team environment Experience with the IT systems development life cycle processes on a multi-user system, including: Development and execution of test plans and cases Development of system and user documentation Development and completion of requirements analysis/process flow design Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. Apply now

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com . Essential functions We are looking for a SQL Architect to spearhead end-to-end database design, development, and migration initiatives. The ideal candidate will have extensive SQL design and development expertise. A good understanding of AWS services. You will be responsible for ensuring optimal database performance, designing scalable data structures, and leading cloud integration efforts. Key Responsibilities: Database Design & Architecture: Create scalable and efficient SQL database schemas tailored to enterprise needs. Develop data models (logical, physical, conceptual) that align with business requirements. Ensure adherence to best practices for performance, security, and maintainability. Plan and implement high availability and disaster recovery solutions. SQL Development & Optimization: Develop and optimize stored procedures, queries, and database code to meet performance SLAs. Conduct query tuning, indexing strategies, and database refactoring to ensure efficient execution. Collaborate with application developers to ensure best-in-class integration between the database and application tiers. Migration from On-Premise to AWS: Assess existing on-premise environments for migration readiness including data complexity, volume, and performance needs. Develop and execute detailed migration plans, including risk assessments, cutover strategies, and rollback procedures. Use AWS-native tools such as Database Migration Service (DMS), Schema Conversion Tool (SCT), or custom solutions to seamlessly transfer databases. Security & Compliance: Ensure security best practices in user management, data encryption (at rest and in transit), and data masking. Comply with relevant data governance and regulatory standards (GDPR, HIPAA, PCI-DSS, etc.) where applicable. Work with security teams to conduct periodic audits and implement remediation measures. Documentation & Maintenance: Maintain thorough documentation of database designs, migration plans, and AWS setups. Monitor database performance, conduct maintenance, and manage upgrades. Required Qualifications: 10+ years in SQL database design, development, and administration. 1+ years working with AWS cloud services in a database-focused role. Experience deploying scalable database solutions in production. Technical Skills: o Expert proficiency in SQL (e.g., T-SQL, PL/SQL) and RDBMS platforms o Strong understanding of database design principles (normalization, data modeling). o Hands-on experience with AWS database services (RDS, Aurora, Redshift) and migration tools (AWS DMS). o Skills in performance tuning, query optimization, and troubleshooting. o Familiarity with scripting languages (e.g., Python, Bash) for automation. Soft Skills: o Exceptional problem-solving and analytical abilities. o Effective communication skills for technical and non-technical audiences. o Ability to juggle priorities and lead in a fast-paced setting

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com. OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com. Job Purpose :- This position is responsible for dedicated customer service and technical support for CBTS business products consumed by a strategic Enterprise customer including but not limited to Broadworks, WebEx, Microsoft Teams, Meraki, VeloCloud, and PDUs as well as collaboration with CBTS AWS and CBTS Patching Engineers. This operational position requires Engineering to speak directly to customer resources and CBTS resources via an inbound call center as well as during critical outage bridges about a wide variety of technical issues/requests. This position will also act as an escalation point for Level I engineers on a variety of issues/requests. Responsibilities will include providing the necessary support in order to resolve the customer's issues, to fulfill requests, and to handle or oversee scheduled maintenance events in a manner that meets or exceeds agreed upon Service Level Agreements (OLAs/SLAs) with internal/external teams and stakeholders. Essential Functions Provide technical support for voice and data business products provided by CBTS including but not limited to incident management, task management, change management, and proactive platform stability monitoring (50%) Document work updates in a company-provided ticketing system until resolution is complete and ticket is resolved (20%) Provide recommendations to be considered in developing the Technology roadmap. (10%) Collaborate closely with Enterprise Architects, Security, and IT staff to drive company objectives (10% Serve as the Escalation Manager for internal and external stakeholders including facilitation of and/or participation in declared P1s/Major Incidents (5%) Collaborate with the assigned Service Delivery Manager, internal stakeholders, and vendors to fulfill any RCA/RFO requests. (5%) Other duties as assigned Education Four years of College resulting in a Bachelor's Degree or equivalent Certifications, Accreditations, Licenses ITIL Foundations Certification Required Net+ Required -- CCENT Preferred Cisco CCNA Certification Required Cisco CMNA Certification Required Junos JNCIA Preferred VeloCloud SDWAN Troubleshooting Certification Required WebEx and Microsoft Teams experience Required SIP School Certification SSCA Preferred Experience 5+ years of experience in a Service Desk and/or Technical Support environment 5+ years of experience in VoIP and Network Engineering in a Managed Service Provider or similar workspace Special Knowledge, Skills, and Abilities Experience in Data Center and Enterprise Routing and Switching is required Ability to troubleshoot large enterprise networks Experience supporting network security devices (IPS/IDS, Firewalls, Load balancers) and Encryption devices Proven experience working with Network Management and Analysis tools Experience with providing technical input on the VoIP and Networking needs of all software and hardware used in the customers environment Experience working with VoIP Networking Experience working with Cloud Networking Experience with Cisco Broadworks, Cisco Meraki, VMware, Palo Alto, SASE, and any other SDWAN vendor Experience with Azure, AWS and/or GCP a plus Excellent written and oral communication skills Ability to think technically then translate into clear verbal and written communication for technical and non-technical audiences Excellent customer service and conflict resolution skills Solid understanding of Information Technology and computing systems Solid networking fundamentals Familiar with Microsoft applications such as Windows operating system, Office applications, Outlook, and SharePoint Familiar with ServiceNow Management System Demonstrated a desire for self-directed education regarding IP, Networking, and VOIP technologies Ability to help others while meeting individual performance goals Ability to work remotely Supervisory Responsibility This position does not have any supervisory responsibilities. Work Environment The work is primarily performance in an office or remote environment.

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com. Job Purpose This position is responsible for dedicated customer service and technical support for CBTS business products consumed by a strategic Enterprise customer including but not limited to Broadworks, WebEx, Microsoft Teams, Meraki, VeloCloud, and PDUs as well as collaboration with CBTS AWS and CBTS Patching Engineers. This operational position requires Engineering to speak directly to customer resources and CBTS resources via an inbound call center as well as during critical outage bridges about a wide variety of technical issues/requests. This position will also act as an escalation point for Level I engineers on a variety of issues/requests. Responsibilities will include providing the necessary support in order to resolve the customer's issues, to fulfill requests, and to handle or oversee scheduled maintenance events in a manner that meets or exceeds agreed upon Service Level Agreements (OLAs/SLAs) with internal/external teams and stakeholders. Essential Functions Provide technical support for voice and data business products provided by CBTS including but not limited to incident management, task management, change management, and proactive platform stability monitoring (50%) Document work updates in a company-provided ticketing system until resolution is complete and ticket is resolved (20%) Provide recommendations to be considered in developing the Technology roadmap. (10%) Collaborate closely with Enterprise Architects, Security, and IT staff to drive company objectives (10% Serve as the Escalation Manager for internal and external stakeholders including facilitation of and/or participation in declared P1s/Major Incidents (5%) Collaborate with the assigned Service Delivery Manager, internal stakeholders, and vendors to fulfill any RCA/RFO requests. (5%) Other duties as assigned Education Four years of College resulting in a Bachelor's Degree or equivalent Certifications, Accreditations, Licenses ITIL Foundations Certification Required Net+ Required -- CCENT Preferred Cisco CCNA Certification Required Cisco CMNA Certification Required Junos JNCIA Preferred VeloCloud SDWAN Troubleshooting Certification Required WebEx and Microsoft Teams experience Required SIP School Certification SSCA Preferred Experience 5+ years of experience in a Service Desk and/or Technical Support environment 5+ years of experience in VoIP and Network Engineering in a Managed Service Provider or similar workspace Special Knowledge, Skills, and Abilities Experience in Data Center and Enterprise Routing and Switching is required Ability to troubleshoot large enterprise networks Experience supporting network security devices (IPS/IDS, Firewalls, Load balancers) and Encryption devices Proven experience working with Network Management and Analysis tools Experience with providing technical input on the VoIP and Networking needs of all software and hardware used in the customers environment Experience working with VoIP Networking Experience working with Cloud Networking Experience with Cisco Broadworks, Cisco Meraki, VMware, Palo Alto, SASE, and any other SDWAN vendor Experience with Azure, AWS and/or GCP a plus Excellent written and oral communication skills Ability to think technically then translate into clear verbal and written communication for technical and non-technical audiences Excellent customer service and conflict resolution skills Solid understanding of Information Technology and computing systems Solid networking fundamentals Familiar with Microsoft applications such as Windows operating system, Office applications, Outlook, and SharePoint Familiar with ServiceNow Management System Demonstrated a desire for self-directed education regarding IP, Networking, and VOIP technologies Ability to help others while meeting individual performance goals Ability to work remotely Supervisory Responsibility This position does not have any supervisory responsibilities. Work Environment The work is primarily performance in an office or remote environment.

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com. OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com. Job Purpose :- This position is responsible for dedicated customer service and technical support for CBTS business products consumed by a strategic Enterprise customer including but not limited to Broadworks, WebEx, Microsoft Teams, Meraki, VeloCloud, and PDUs as well as collaboration with CBTS AWS and CBTS Patching Engineers. This operational position requires Engineering to speak directly to customer resources and CBTS resources via an inbound call center as well as during critical outage bridges about a wide variety of technical issues/requests. This position will also act as an escalation point for Level I engineers on a variety of issues/requests. Responsibilities will include providing the necessary support in order to resolve the customer's issues, to fulfill requests, and to handle or oversee scheduled maintenance events in a manner that meets or exceeds agreed upon Service Level Agreements (OLAs/SLAs) with internal/external teams and stakeholders.Essential Functions Provide technical support for voice and data business products provided by CBTS including but not limited to incident management, task management, change management, and proactive platform stability monitoring (50%) Document work updates in a company-provided ticketing system until resolution is complete and ticket is resolved (20%) Provide recommendations to be considered in developing the Technology roadmap. (10%) Collaborate closely with Enterprise Architects, Security, and IT staff to drive company objectives (10% Serve as the Escalation Manager for internal and external stakeholders including facilitation of and/or participation in declared P1s/Major Incidents (5%) Collaborate with the assigned Service Delivery Manager, internal stakeholders, and vendors to fulfill any RCA/RFO requests. (5%) Other duties as assigned Education Four years of College resulting in a Bachelor's Degree or equivalent Certifications, Accreditations, Licenses ITIL Foundations Certification Required Net+ Required -- CCENT Preferred Cisco CCNA Certification Required Cisco CMNA Certification Required Junos JNCIA Preferred VeloCloud SDWAN Troubleshooting Certification Required WebEx and Microsoft Teams experience Required SIP School Certification SSCA Preferred Experience 5+ years of experience in a Service Desk and/or Technical Support environment 5+ years of experience in VoIP and Network Engineering in a Managed Service Provider or similar workspace Special Knowledge, Skills, and Abilities Experience in Data Center and Enterprise Routing and Switching is required Ability to troubleshoot large enterprise networks Experience supporting network security devices (IPS/IDS, Firewalls, Load balancers) and Encryption devices Proven experience working with Network Management and Analysis tools Experience with providing technical input on the VoIP and Networking needs of all software and hardware used in the customers environment Experience working with VoIP Networking Experience working with Cloud Networking Experience with Cisco Broadworks, Cisco Meraki, VMware, Palo Alto, SASE, and any other SDWAN vendor Experience with Azure, AWS and/or GCP a plus Excellent written and oral communication skills Ability to think technically then translate into clear verbal and written communication for technical and non-technical audiences Excellent customer service and conflict resolution skills Solid understanding of Information Technology and computing systems Solid networking fundamentals Familiar with Microsoft applications such as Windows operating system, Office applications, Outlook, and SharePoint Familiar with ServiceNow Management System Demonstrated a desire for self-directed education regarding IP, Networking, and VOIP technologies Ability to help others while meeting individual performance goals Ability to work remotely Supervisory Responsibility This position does not have any supervisory responsibilities. Work Environment The work is primarily performance in an office or remote environment.

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com . Title: O365 SharePoint Engineer III Looking for a resource to be dedicated to a divestiture initiative for one of our customers. requires a SharePoint Online Admin to assist with deliverables around SharePoint Online access cleanup, reporting, migration, and other Microsoft 365 service activities that may arise pertaining to the divestiture. This resource will also need to have expertise in PowerShell scripting, One Drive administration. The engineer will be highly skilled in troubleshooting, site migrations and workflow migration using Nintex and Power Automate. Description: Engineers will be migrating Nintex 365 workflows and forms to Microsoft Power Platform. All of the forms and workflows have to be rebuilt from ground up, as there is currently no migration or conversion tool or service that can be used to automate the process. Migration Resource Skills (5+ Years Experience) Products Proficient In Microsoft 365 services SharePoint Online Power Automate Power Apps Power BI Azure Dataverse Graph API Web APIs Products Nice to Have Nintex Workflows and Forms Power Platform DLP Policies Microsoft Azure Enterprise ShareGate Jira Power Shell Scripting PnP

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com. Job Purpose: The OneStream Administrator will report to the Finance Manager and is responsible for the joint administration of the OneStream CPM application. Essential Functions: Performing OneStream application build tasks and activities (Dashboards, Transformation Rules, Workflows, Business Rule changes, Data Adapter changes, etc.) Maintaining and enhancing application business rules, member formulas, workflows, and data integrations Following security administration to secure metadata, user access, controls of organization and entity structures, chart of accounts, mapping translations, reports and book sets, and reporting categories for the actual budget, and forecast Evaluating and building logical views, data hierarchies, and reporting structures Supporting ad-hoc business requests for data extraction as needed (audits IT, Tax, Financial) and other finance technology tools impacting OneStream including supporting end-user Quick View reports and development of various reports (OneStream Cube Views and Excel Add-in) and dashboards Creating test plans, process documentation, and training materials, and performing functional testing Supporting period close processing and data integrations, resolving mapping errors with reconciliation of data between systems Identify and troubleshooting any issues that may arise with the platform. This may involve working closely with other members of the team, as well as external vendors, to resolve technical problems and ensure the smooth operation of the platform Responsible for training and providing ongoing support to end-users of the OneStream platform Evaluating and executing platform upgrades. Education: Four years of College resulting in a Bachelor's Degree or equivalent Certifications, Accreditations, Licenses: N/A Experience: 5+ years of proven experience in financial systems administration/implementation Special Knowledge, Skills, and Abilities: Experience working in OneStream, Hyperion, and/or Hyperion Financial Management (HFM) Proven experience in reporting implementation for multinational business Proven experience of system self-learning VBA, .Net or SQL coding an asset Bachelor's degree in Finance, Accounting, Computer Science or a related field Knowledge of US GAAP Strong Written and Verbal communication skills along with being able to communicate effectively with technical and non technical team members. Supervisory Responsibility: This position does not have any supervisory responsibilities.

About CBTS CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com. About the role Job Purpose: As an IAM Engineer II, you will work alongside our team of engineers and architects to install, integrate, and deploy IAM solutions in support of our client's IT security initiatives. You will also provide ongoing maintenance and configuration support to improve the client's overall security posture. Essential Functions: Collaborate with lead architects to implement end-to-end IAM solutions Drive continuous improvement in IAM standards, procedures, security patterns, and governance Troubleshoot, identify, and resolve technical IAM Platform issues Be the resident expert for the client's respective IAM product/solution Train and mentor team members on IAM Platform Lead or partner with key stakeholders to ensure IAM solutions meet or exceed client expectations and are aligned with Information Security policies and standards Present information, analysis, & recommendations to all levels of employees Education: Four years of college resulting in a bachelor's degree or equivalent. Certifications, Accreditations, Licenses: N/A Experience: 3-6 years Special Knowledge, Skills, and Abilities: Excellent oral/written communication and listening skills Excellent collaboration and problem-solving skills Experience implementing IAM solutions with various IAM platforms such as Ping, Okta, Sailpoint, AWS, Azure, etc. Experience supporting IAM Platform technical configurations and integrations Strong knowledge of client's respective IAM platform and regulatory standards and requirements such as SOX, FFIEC, PCI, etc. preferred Experience integrating IAM platforms with client's applications preferred Experience developing applications (Java, Python, etc.) preferred Experience designing, developing, and maintaining authentication scripts and login pages preferred Broad knowledge of network, database, server, and cloud computing preferred Knowledge of Agile methodology preferred Supervisory Responsibility: This position does not have any supervisory responsibilities. Work Environment: Office environment and remote work is possible with manager approval Strong team collaboration, including training across verticals in a modern, open atmosphere Up to 10% travel may be required

About CBTS CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com. About the role This position is responsible for providing key financial analysis, cost analysis, budgeting/planning, forecasting, and ad hoc special projects, including business case development for operations departments. Depending on the operations department supported, this position could be responsible for revenue and/or expense budgets. This position has significant impact on the quality and effectiveness of the organization's financial plans and business decisions. Other responsibilities include assisting with financial planning and budgeting processes, analyzing financial statements and reports, developing financial models, preparing projections, and performing research and analysis as may be required by leadership. As a senior financial analyst, you will also be responsible for providing project teams with financial guidance and assisting with monthly close processes. What you'll do 8 to 10 years of work experiencein Record to Report (RTR) and Financial Planning & Analysis (FP&A) domains with huge exposure in a range of financial analyses and modeling including discounted cash flow, cost/benefit, valuation, and sensitivity analyses Experience in analyzing monthly financial results and performing in-depth financial analysis Developing financial projections and building financial models Ensuring compliance with financial guidelines, company policies, and relevant legal regulations Develop and maintain key performance indicators (KPIs) to assess the company's financial health and performance. Identify financial risks and recommend strategies for risk mitigation to safeguard the company's financial stability Collaborate with cross-functional teams to gather insights, support decision-making, and drive financial best practices across the organization Solid understanding of US GAAP and IFRS accounting principles Proven track record of delivering high-quality financial analysis and insights Qualifications MBA Finance/ICWA/ICWA (Inter)/Bachelor's degree in accounting, finance, or economics, and strong technology skills and need to be excellent communicators with strong organizational and problem-solving abilities.

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . Job Purpose This position is responsible for executing the Service Management Tools strategy at a technical level. This role reports directly to the Manager of Service Management Tools and is responsible for executing procedures for break/fix repair, change requests, and scheduled maintenance. Responsibilities include some development, implementation, and maintenance of strategic monitoring and service management/ticketing tools for CBTS. Key customers for this position include CBTS Managed Services, strategic individual customer programs, CBT, and strategic CTO-led initiatives. Essential Functions Executes the technical direction and focus for service management tools implementation, operation, and maintenance; has an understanding of the vision and translates that into the appropriate technical execution Manages systems and/or tools applications while supporting development roadmaps and project tasks Actively works with business unit management and decision-makers to execute towards the project backlog, collaborating on establishing business-driven priorities for fixes and enhancements Accountable for all system and applications best practices and methodologies including scope and expectations management, requirements management, iterative release management, and testing, quality, and code control Accountable for execution of effective systems management and underlying infrastructure of service management platforms; directs efforts to ensure CBTS systems maintain high reliability, acceptable performance, and adequate capacity Provides valuable insight and promotes a positive team atmosphere Interacts with key vendors and partners as needed to improve the breadth and depth of the service management tools functionality and relevance; additionally, collaborates with providers when appropriate for joint development efforts May participate in a pre-sales capacity for strategic customer opportunities Provide systems and applications support metrics and respond proactively to trends and performance needs Builds and maintains strong working relationships with all levels of CBTS and customer personnel Maintains an understanding of CBTS Managed Services Tools service offerings and technical capabilities Provides input into the development of monitoring and service management processes by which CBTS will manage and grow its ability to serve customers Makes disciplined use of tracking and reporting vehicles to capture project activities and progress and provides details to clients and CBTS management as needed Education Four years of College resulting in a Bachelor's Degree or equivalent Continuing applied technical education in multiple disciplines Experience 2 to 5 years of experience Network experience - OSI model and Cisco/Juniper/Aruba EMC/NetApp/HDS Storage systems experience a plus Linux/UNIX/AIX/Solaris operating systems experience Microsoft operating systems experience Project experience - both operational and technical project implementation Exposure to monitoring platforms like EM7, Solarwinds, CA, Nagios, etc. Exposure to service management/ticketing systems - HP Service Desk, BMC Remedy, ServiceNow, CA Unicenter, etc. ITIL framework familiarity Systems or applications implementation experience Expected Skillsets Focused on server deployment and operating system + application management Familiarity with compute, storage, and network infrastructure in terms of application delivery; virtualization platforms; and virtual workload management Varied background in administering server operating systems, both Linux and Windows, as well as a broad application management experience Mindset of providing high-quality, security-first IT services Experience in using ITIL best practices to manage tasks and work MSP experience a plus Comfortable in learning new applications, being self-guided, working on a small nimble team, working directly with internal constituents and stakeholders Strong communicator in verbal and written communication Familiarity with team flagship systems, applications, and technologies Windows Server 2016 and newer Red Hat Enterprise Linux 7, 8, and 9 VMware vSphere Microsoft Active Directory Microsoft Azure ServiceNow syslog-ng DNS Email: SMTP, postfix Elasticsearch Bluecat / Men&Mice Micetro Imprivata Xton Access Manager (XTAM) Duties will include Server maintenance, patching, and upgrades Application management and troubleshooting User and access management Vendor support collaboration CBTS teams collaboration and support Other duties as assigned ? Overall, while we're looking for server and application administration skills, we want to find a strong performer who has a variety of experiences and who is passionate about delivering IT services the right way. This is critical because the space in which this position operates is in our central customer management network that is high-security and compliant with various security frameworks like HIPAA and PCI. We do not expect any candidate to have a great familiarity with our entire specific set of applications, but rather, we want to find an enthusiastic candidate who is broadly experienced, wants to learn new technologies, and who is practiced in working with a variety of internal customer personas. ? Supervisory Responsibilities Work closely with individual programmers, systems analysts, and systems administrators Assistance in joint development efforts

Service Desk Analyst II CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com . Complete all assigned MACD and trouble ticket activities, accurately and quickly. Configuration, changes, disconnects in Broadworks and Cisco Control Hub. Managing and monitoring trouble tickets in Service Now. Intermediate understanding of VoIP technologies, carrier circuits, number porting & basic networking. Serve as the main point of contact for customers, managing their expectations, and providing regular updates on project/task progress. Conduct thorough assessments of customer requirements, identifying and addressing potential challenges or conflicts. Communicate frequently and effectively with customers, sales and internal stakeholders. Bachelor's degree in the fields of IT or project management or equivalent work experience. Prior experience (3-5 years) as a Service Desk Analyst or similar role, preferably within the IT services industry, with a strong focus on MACD operations. 10. In-depth knowledge of VoIP applications, network infrastructure, and MACD processes. 11. Excellent organizational and time management abilities, with the ability to multitask and prioritize effectively in a fast-paced environment. 12. Exceptional communication and interpersonal skills, with the ability to collaborate with cross-functional teams, customers, and external stakeholders. 13. Analytical mindset with problem-solving capabilities, able to identify and resolve issues efficiently. 14. Proficient in customer support tools, such as ServiceNow and Salesforce 15. Demonstrated ability to work independently 16. Flexibility and adaptability to changing project requirements and evolving business needs. 17. Strong attention to detail and a commitment to delivering high-quality results.

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com . JOB PURPOSE: This position is responsible for serving as a liaison to the Telecom Expense Management (TEM) provider as well as reviewing invoices/expenses for accuracy. This position is also responsible for the categorization of all new expense items and the inventory of existing run-rate expenses. This position will also participate in and/or manage several different special projects as needed. ESSENTIAL FUNCTIONS: Manage Telecom Expense (50%) Liaison to TEM provider Review vendor invoices for accuracy Research and reconcile vendor invoice aging, payment posting, and trending Participate in or lead projects to insure billing accuracy and minimize carrier expense Manage dispute process to resolve inaccurate billing or non-compliance to vendor contracts Assist with monthly close procedures such as invoice review, and providing information for accruals Coordinate with Finance and Accounting for the proper categorization of expenses Coordinate TEM process to provide perpetual inventory (40%) Manage process and projects to disconnect unnecessary circuits Monitor circuit term contracts and evaluate for renewal or expiration Participate in or lead project teams to support system development to manage inventory and cost control Capture results and publish weekly tracking reports Work with Tax Department to complete appropriate exemption forms (10%) Research function of items purchased for each type of exemption Provide detailed records to complete exemption forms Coordinate submission of exemption forms to comply with required dates Education and Certifications: Four years of College resulting in a Bachelor's Degree or equivalent 6 to 7 years of experience Minimum 6+ years experience in TEM Having experience in all F-A sectors of Telecom like TEM, Invoice processing etc. Supervisory Responsibility: No Supervisory Responsibility Apply now

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com. OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com. Job Title: Cloud Developer Job Summary: We're seeking an experienced Cloud Developer to design, develop and deploy scalable secure and efficient cloud-based systems. You will work closely with our cross-functional teams to build and maintain cloud infrastructure, applications and services. Key Responsibilities: Design and Development: Design, develop and deploy cloud-based systems including infrastructure, applications using REST APIs. Cloud Architecture: Architect and implement scalable, secure and efficient cloud architecture using AWS, Azure or GCP. Python Development: Develop and maintain Python applications including data processing, machine learning and web development. Cloud Security: Ensure cloud security and compliance by implementing security controls, monitoring and incident response. Collaboration: Collaborate with cross-functional teams including development, operations and security to ensure seamless integration and deployment of cloud-based systems. Troubleshooting: Troubleshoot cloud-related issues, identify root causes and implement fixes to ensure high availability and performance. Documentation: Maintain accurate and up-to-date documentation of cloud architecture, design and implementation. Staying Current: Stay current with industry trends, emerging technologies and cloud provider updates to continuously improve cloud-based systems. Requirements: Education: Bachelor's degree in computer science engineering or related field. Experience: 3 to 5+ years of experience in cloud computing and programming languages. Cloud Platforms: Experience with cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP). Programming: Proficiency in programming languages such as Python (version 3.x), Java, C++ and SQL databases. Cloud Cost Optimization: Knowledge of cloud cost optimization strategies and tools. Devops: Familiarity with Devops practices and tools such as Jenkins, Cloudbees CI/CD. Agile: Must have followed Agile development methodologies in their previous developments. Preferred Candidates: Networking: Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP and encryption. Containerization: Experience with containerization technologies such as Docker. Kubernetes: Knowledge of Kubernetes and container orchestration. Certifications: Relevant certifications such as AWS Certified Solutions Architect, Azure Certified Solutions Architect or Cisco Certified Network Associate (CCNA).

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com . Job Summary: We are seeking a skilled Developer to join our team and take on the critical task of reviewing an existing homegrown application and rewriting it with secure coding practices. The current application is hosted on Linux and utilizes custom scripts, Python, HTML, and MySQL. The new version of the application will be developed using Docker, Redis, Python, Next.js and will be securely written using CI/CD practices. Essential Functions: Review the existing application to understand its functionality and architecture. Identify and address any security vulnerabilities in the current codebase. Rewrite the application using secure coding practices. Develop the new application using Docker, Redis, Python, and Next.js. Implement CI/CD pipelines to ensure continuous integration and delivery. Collaborate with cross-functional teams to ensure the new application meets all requirements. Conduct thorough testing to ensure the application is secure, reliable, and performant. Provide documentation and training to ensure smooth transition and maintenance of the new application. Requirements: Proven experience in software development, particularly with Python, HTML, and MySQL. Strong understanding of Linux environments and custom scripting. Experience with Docker and containerization. Knowledge of Redis and Next.js. Familiarity with CI/CD practices and tools. Strong understanding of secure coding practices and ability to identify and mitigate security vulnerabilities. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Preferred Qualifications: Experience with application rewrites and migrations. Knowledge of modern web development frameworks and best practices. Familiarity with cloud environments and deployment strategies. Apply now

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com . CBTS is looking for a competent and motivated Node.js developer to join our software development team. As a Node.js developer, your primary role will be to develop and execute scalable APIs and applications using the Node.js framework. You will create high-performance, efficient web applications that can handle large amounts of data and traffic for our clients. Your roles and responsibilities as a Node.js developer will also entail working closely with the project development team and supporting designers, project managers and front-end developers in executing the software solutions. If you're passionate about software solutions and love working in a fast-paced environment, we invite you to apply. We offer competitive compensation, health benefits, a hybrid work atmosphere and extensive opportunities for professional development. Objectives of this role Work on building the back-end applications that power web and mobile applications. Developing and implementing complex Node.js applications to the cloud infrastructure. Designing and maintaining scalable and efficient APIs and integrating third-party APIs into Node.js applications. Your tasks Write an efficient, transparent and well-documented code that meets industry regulations and standards. Work collaboratively with designers, stakeholders and product owners to define, design and implement new features in existing software solutions. Participate in performance optimization and tuning of existing Node.js applications by reviewing software code and providing constructive feedback for improvement. Ensure proper adherence to privacy and security standards. Stay updated with the emerging technologies and trends in Node.js development. Required skills and qualifications Bachelor's degree in Software Engineering, Computer Science or a related field. Demonstrable experience in web application development with expertise in Node.js. Proficiency with front-end technologies like CSS, HTML and JavaScript. Knowledge of database technologies and agile development methodologies. Experience working with databases, such as MySQL or MongoDB. Familiarity with web development frameworks, such as Express.js. Understanding of microservices architecture and DevOps principles. Excellent problem-solving and management skills. Preferred skills and qualifications Relevant certification for Node.js from a recognized organisation. Experience working with cloud-based infrastructure, such as AWS or Azure. Familiarity with front-end development frameworks, such as React.js or AngularJS. Working knowledge of test-driven development (TDD). Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.