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5.0 - 10.0 years
3 - 9 Lacs
Kharagpur, Bihar, India
On-site
Roles & Responsibilities: P&L and Strategic Execution Maintain the Profit and Loss statement and Balance Sheet for the branch Execute branch strategy in alignment with the overall Branch Banking goals of the bank Ensure sustained revenue generation through cross-sell of Third Party Products (TPP), Retail Assets (RA), and Business Banking (BB) products Drive CASA mobilization through focused efforts in branch catchment Customer Service & Experience Ensure efficient complaint management within defined TATs Drive consistently high service scores and standards Conduct customer engagement initiatives and marketing events Oversee CRM implementation and utilization across Sales, Relationship, and BSD teams Operations, Controls & Compliance Ensure branch and ATM upkeep and escalate issues as required Coordinate with fraud risk teams to ensure efficient fraud management Ensure full compliance with all bank policies, regulatory guidelines, and audit requirements Ensure timely MIS reporting and adherence to internal control systems Guarantee safety and security of branch assets and customer deposits Performance Management Track and monitor branch productivity and book movement on a daily basis Collaborate with HCM Business Partner for performance evaluations and training needs assessment Manage attrition through role clarity and employee engagement initiatives People Management & Development Monitor achievement of performance indicators for direct reports Implement performance management processes effectively Support employee development through coaching, feedback, and identifying growth opportunities Risk & Internal Control Follow internal risk policies to mitigate operational, regulatory, and reputational risks Execute internal controls in line with department standards and ensure audit readiness
Posted 4 days ago
5.0 - 10.0 years
3 - 9 Lacs
Chandigarh, India
On-site
Roles & Responsibilities: P&L and Strategic Execution Maintain the Profit and Loss statement and Balance Sheet for the branch Execute branch strategy in alignment with the overall Branch Banking goals of the bank Ensure sustained revenue generation through cross-sell of Third Party Products (TPP), Retail Assets (RA), and Business Banking (BB) products Drive CASA mobilization through focused efforts in branch catchment Customer Service & Experience Ensure efficient complaint management within defined TATs Drive consistently high service scores and standards Conduct customer engagement initiatives and marketing events Oversee CRM implementation and utilization across Sales, Relationship, and BSD teams Operations, Controls & Compliance Ensure branch and ATM upkeep and escalate issues as required Coordinate with fraud risk teams to ensure efficient fraud management Ensure full compliance with all bank policies, regulatory guidelines, and audit requirements Ensure timely MIS reporting and adherence to internal control systems Guarantee safety and security of branch assets and customer deposits Performance Management Track and monitor branch productivity and book movement on a daily basis Collaborate with HCM Business Partner for performance evaluations and training needs assessment Manage attrition through role clarity and employee engagement initiatives People Management & Development Monitor achievement of performance indicators for direct reports Implement performance management processes effectively Support employee development through coaching, feedback, and identifying growth opportunities Risk & Internal Control Follow internal risk policies to mitigate operational, regulatory, and reputational risks Execute internal controls in line with department standards and ensure audit readiness
Posted 4 days ago
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