Assist in creation of visual concepts for social media posts,brochures, banners & website assets.Ensure all designs are aligned with the company’s brand identity. Prior experience in graphic designing is a plus.Eager to learn!Perks and benefitsInternship Certificate & Full-time opportunity

Role & responsibilities Video Content Creation & EditingPlan, shoot, and edit educational videos for YouTube, Instagram Reels, and LinkedIn.Write engaging video scripts that simplify complex topics.Develop short-form (30-60 sec) and long-form (3-5 min) videos for different platforms.Optimize videos with captions, thumbnails, and engaging hooks.Ensure content aligns with CareerKarmas brand voice and storytelling style.Social Media Content DevelopmentCreate visually appealing content for Instagram, LinkedIn, YouTube.Develop trend-driven content to engage and grow CareerKarmas online community.Write compelling captions and descriptions to boost content reach.Stay updated with social media trends and algorithm changes. Performance Tracking & OptimizationMonitor key metrics (views, engagement, retention) using YouTube Insights, Instagram Analytics, etc.Analyze trends to refine content strategy for better engagement.Experiment with different content formats to maximize audience interaction. Collaboration & BrainstormingWork closely with designers and marketing teams.Participate in brainstorming sessions for new content ideas and formats.Contribute to creative storytelling strategies. Preferred candidate profile Relevant experience in video content creation, editing, and social media content.Proficiency in video editing tools (CapCut, Adobe Premiere Pro, DaVinci Resolve, etc.).Strong storytelling skills to simplify complex tech concepts.Knowledge of social media platforms and audience engagement strategies.Experience in creating engaging video scripts and optimizing video content. Preferred (Nice-to-Have):Basic knowledge of graphic design tools (Canva, Photoshop).Experience in educational content creation (tech training, online courses, tutorials).Understanding of content analytics tools.Perks and benefits Be part of a mission-driven company helping individuals build tech careers.Grow in a fast-paced and collaborative environment.Access continuous learning in content creation and digital storytelling.Competitive salary + performance-based incentives.Flexible remote work option.

Address customer inquiries and concerns with professionalism and efficiency.Communicate effectively through both written and verbal channels.Maintain key performance metrics, including quality, productivity, first-contact resolution, and attendance.Apply logical reasoning to identify and implement effective solutions.Demonstrate strong problem-solving skills to assist customers with any issues.Provide outstanding customer service, ensuring a positive customer experience.Utilize critical thinking and analytical skills to assess and resolve concerns.Show a strong work ethic, working independently as well as collaboratively within a team.Possess basic knowledge of digital payments and related processes.