🔹 We Are Hiring: Client Relations Executive 📍 Location: Mumbai 📧 Apply at: info@caratcrush.com Carat Crush is looking for a Client Relations Executive to join our dynamic and growing team. This role is instrumental in ensuring the high standard of service and seamless client experience that defines our brand. Why Carat Crush? Carat Crush is a contemporary fine jewellery brand that redefines everyday luxury. As a forward-thinking, women-led company, we value creativity, precision, and meaningful client relationships. If you’re passionate about delivering premium customer experiences and working in a collaborative environment—we’d love to hear from you. About the Role This is a full-time, on-site position based in Mumbai . We are seeking a well-organised and articulate individual with a strong sense of ownership and commitment to customer satisfaction. Experience in luxury, lifestyle, or retail sectors will be considered a plus. Key Responsibilities: • Communicate with clients professionally across platforms (WhatsApp, Instagram, email) • Address and resolve client queries and feedback in a timely manner • Ensure a seamless and consistent end-to-end client experience • Maintain customer data and generate basic client service reports • Collaborate with internal teams to enhance service delivery Qualifications: • Excellent interpersonal and communication skills • Experience in client relations, customer service, or communication roles • Highly organised with strong attention to detail • Comfortable working independently and within a team • Prior experience in the jewellery or luxury sector is an advantage • Bachelor's degree in Business Administration, Communications, or a related field 📩 To apply, please send your CV to: info@caratcrush.com We look forward to welcoming you to the Carat Crush family! 💎 #Hiring #ClientRelations #CustomerExperience #CaratCrushCareers #LuxuryRetailJobs #MumbaiJobs