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2.0 - 6.0 years
0 Lacs
navi mumbai, all india
On-site
As a Travel Consultant at Saphar Travels, you will consult with clients to understand their travel needs and preferences. You will provide visa assistance and travel insurance options, handle cancellations, rescheduling, and customer inquiries. It is essential to stay updated on travel trends, regulations, and promotions to provide the best service to our clients. About Company: At Saphar Travels, we transform travel dreams into cherished memories. With a commitment to emotion and trust, we craft personalized journeys that capture the essence of your wanderlust. As a Travel Consultant at Saphar Travels, you will consult with clients to understand their travel needs and preferences. You will ...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a Customer Care Lead at our company, you will be responsible for overseeing post-purchase customer interactions, ensuring order confirmations, returns, courier coordination, and overall customer satisfaction. Your strong leadership skills and experience in team management will be crucial in driving performance, motivation, and operational excellence within the customer success team. You should be fluent in Hindi and English to effectively manage the team and maintain high standards of support while optimizing operational efficiency. **Key Responsibilities:** - Lead and manage the customer success team, driving performance, motivation, and operational excellence. - Accurately verify and co...
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a Customer Care Lead at our company, you will be responsible for overseeing post-purchase customer interactions, ensuring high customer satisfaction levels, and optimizing operational efficiency. Your role will involve leading a team, managing customer orders and returns, coordinating with couriers, and reducing return-related issues. You should possess strong leadership skills, fluency in Hindi and English, and a data-driven approach to improving customer success metrics. **Key Responsibilities:** - Lead and manage the customer success team to drive performance, motivation, and operational excellence. - Accurately verify and confirm customer orders for prompt processing. - Swiftly handle...
Posted 3 months ago
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