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Call Centre Executive

GERI CARE HOSPITAL
Chennai

Posted:1 day ago

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Job Description

Job description:

  • Answering inbound calls and responding to customer inquiries.
  • Providing product or service information and addressing customer concerns.
  • Handling customer complaints and resolving issues.
  • Ensuring a positive customer experience.
  • Documenting all call information according to standard procedures.
  • Maintaining accurate records of customer interactions.
  • Updating customer information in CRM systems.

Job Type: Full-time

Benefits:

  • Provident Fund

Work Location: In person

Work Location: In person

Skills Required

Inbound Calls Customer Complaints Customer Experience CRM Systems Provident Fund Voice process (calls) Customer service CRM tools

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Job Type

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GERI CARE HOSPITAL

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