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Collab L3- PDI Neev

8.0 - 13.0 years

0 Lacs

navi mumbai, maharashtra, india

Remote

Job Title: Cisco UCCE L3 Lead Department: Cisco CX / Contact Center Operations Location: Navi Mumbai, India Experience: 813 Years Designation: B4-1 Level / L3 Job Family: Product & Network Design, Development & Implementation Access Planning & Management Role Overview This role is responsible for providing advanced Level-3 operational support for Cisco Unified Contact Center Enterprise (UCCE) solutions. The engineer will handle complex troubleshooting, contact center solution upgrades, integrations, change implementation, and continuous service improvements. A key responsibility involves acting as a technical escalation point , ensuring high availability and optimal performance of Cisco Cont...

Posted 1 month ago

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