Job Title: Personal Secretary Job Summary We are seeking a highly organized and proactive Personal Secretary to provide administrative and personal support to senior management. The ideal candidate will manage schedules, handle correspondence, coordinate meetings, and ensure smooth day-to-day operations. This role requires confidentiality, efficiency, and excellent communication skills. Key Responsibilities Manage and maintain the executive’s calendar, appointments, and meetings. Prepare and organize documents, reports, presentations, and files as required. Handle phone calls, emails, and correspondence on behalf of the executive. Coordinate travel arrangements, itineraries, and accommodation bookings. Draft, proofread, and edit official communications and letters. Maintain records, files, and databases in a well-organized manner. Follow up on pending tasks, deadlines, and project progress. Act as a liaison between the executive and internal/external stakeholders. Handle confidential information with discretion and professionalism. Support with personal tasks as required (errands, reservations, etc.). Qualifications & Skills Bachelor’s degree in Business Administration, Management, or a related field (preferred). Proven experience as a Personal Secretary, Executive Assistant, or similar role. Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and digital tools. Ability to work independently with attention to detail. Professional demeanor, integrity, and discretion. Flexibility to work in a fast-paced environment and handle urgent priorities. Work Environment Office-based with occasional travel for meetings and events. Dynamic, fast-paced role with high interaction with management and external parties.
Job Description – Guest Relation Executive Position Summary The Guest Relation Executive will be the first point of contact for customers, ensuring a warm welcome, smooth service, and a memorable experience. This role is responsible for handling guest inquiries, addressing concerns, coordinating with internal teams, and maintaining high levels of customer satisfaction. Key Responsibilities Greet guests warmly and ensure a positive first impression upon arrival. Assist customers with seating, reservations, and special requests. Provide accurate information about menu items, café offerings, promotions, and services. Handle guest complaints, concerns, or feedback with professionalism and empathy. Coordinate with service staff and management to ensure smooth operations. Maintain records of reservations, walk-ins, and guest preferences. Build strong customer relationships to encourage repeat visits and loyalty. Ensure high standards of cleanliness and presentation in guest areas. Assist in promotional events, customer engagement activities, and brand-building initiatives. Qualifications & Skills Bachelor’s degree or diploma in Hospitality/Hotel Management preferred (not mandatory). Previous experience in guest relations, front office, or hospitality is an advantage. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Professional appearance, courteous behavior, and customer-first attitude. Ability to multitask and work under pressure in a fast-paced environment. Work Environment Location: Cafe De Rois Reports to: Café Manager / Operations Head Schedule: Flexible, including weekends and holidays as per business needs.