Job Description Compliance (TReDS) Location: Noida Experience: 3-5 Years More than a mission, C2FO is a better financial system changing the way every business gains access to the working capital they need to thrive. At C2FO, everyone is an employee-owner which means we’re all invested in our work and team members. We’re a company of team players and self-starters finding new and innovative ways to get things done. If you’re excited to learn, grow, and leave your mark on our fast-growing organization, C2FO may be the place for you. About C2FO Headquartered in Kansas City, USA, C2FO has more than 500 employees worldwide, with operations throughout North America, Europe, India, Asia Pacific, and Australia. C2FO is the world’s largest on-demand working capital platform. Our mission is to ensure every business has the capital needed to thrive and we have delivered more than $400+ billion in funding to businesses since our founding. How do we do this? By providing fast, flexible, and equitable access to low-cost capital through our easy-to-use platform. We provide technology with a human touch, giving our customers the direct support they need and ensuring our team members have the tools, resources, and work environment they need to deliver on our promise to customers. With the C2FO platform, businesses worldwide have more working capital to fuel their growth, create jobs and develop new products. Benefits At C2FO, we take care of our customers and our people – the vital human capital that helps our customers thrive. That’s why we offer a comprehensive benefits package, flexible work options for work/life balance, volunteer time off, and more. Learn more about our benefits here. (https://www.c2fo.com/amer/us/en-us/about-us/careers About C2FO Factoring Solution Private Limited (CFSPL/C2TReDS) C2treds is an RBI-approved TReDS platform by C2FO, the world's on-demand working capital platform. We understand the pivotal role Indian MSMEs play in India's growth story. They contribute to about 30% of country's GDP yet face critical challenges such as restrictive debt cycles, high interest rates, and delayed payments all of which impede business cash flow. C2treds helps 1,00,000+ Indian MSMEs overcome these barriers. C2treds brings C2FO's global experience of empowering 2 million businesses with $300+ billion in funding to India. It provides Indian MSMEs with streamlined access to working capital, enhancing their role in India's burgeoning economic landscape and aligning with C2FO's mission to advance sustained business growth worldwide Joining C2TReDS means being part of an innovation-driven company shaping the future of MSME financial empowerment and contributing to India’s economic transformation. About the position – Associate - Compliance, Process & Governance: As part of C2treds, Compliance Associate is expected to independently manage the customer onboarding and assist the Compliance Head in the entire Compliance, Process & Governance function of CFSPL. , Compliance Associate will be reporting into the Compliance Head. As the compliance associate and subject matter expert, the candidate, is responsible for establishing standards and implementing procedures to ensure that the compliance programs throughout CFSPL are effective and efficient in identifying, preventing, detecting, and correcting noncompliance with applicable laws and regulations. Review of all policies and ensure compliance, through a robust Internal Audit system. Compliance Head will need to be upto date with all applicable policies, regulations, notifications, rules etc, published by Reserve Bank of India (RBI) from time to time. The candidate will also be required to ensure CFSPL adopts best practices w.r.t compliance, process, governance which will be critical for sustainable growth of CFSPL in the long term. Compliance Associate will have to provide reasonable assurance to Compliance Head, senior management and the Board that there are effective and efficient policies and procedures in place, well understood and respected by all employees, and that CFSPL is complying with all regulatory requirements. Ensure CFSPL is always on the right side of the Regulator. Essential Duties: Abreast with RBI regulations with specific emphasis on RBI KYC Master Directions. Defining the necessary level of knowledge on existing and emerging regulatory compliance requirements across the organization Update existing policies and procedures in line with RBI guidelines, notifications etc, from time to time, for REs and TReDS entities. Ensure compliance with regulatory filing required by RBI, at prescribed frequency and within prescribed timelines Interacting with regulators (RBI or any other body) on compliance matters, including response to queries from regulators & Assist in RBI returns. Coordinating efforts related to audits, reviews, and examinations. Providing guidance, advice, and training to entire CFSPL team w.r.t Compliance. • Developing policies and programs that encourage managers and employees to report suspected fraud and other improprieties, without fear of retaliation. • Independently investigating and acting on matters related to compliance. Providing strategic direction to the management team on Compliance. Preparing and presenting clear and concise Compliance reports (including deviations) to the Managing Director / Board. Liaison/support the Ops and sales team with all the new initiatives including the trainings. Be the custodian and manage the repository of all Master Service Agreements executed with supplier, financier and buyers. Basic Qualifications: Masters degrees in Banking Regulations, Finance / Management / Law • 3-5 years of years of relevant Compliance, Process & Governance experience in REs, preferably MNC Banks. Basic knowledge on Law will be “good to have” • Strong leadership and stakeholder management skills • Strong communication (spoken and written) and presentation skills Commitment to Diversity and Inclusion. As an Equal Opportunity Employer, we not only value diversity and equality, but we also empower our team members to bring their authentic selves to work every day. Our goal is to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs.
Job Title: Data Analyst Location : Noida, India Company : C2FO About C2FO C2FO is the worlds largest network for working capital, enabling businesses to manage their cash flow and optimize their working capital through dynamic discounting. Our platform connects buyers and suppliers, empowering companies to drive sustainable growth and financial efficiency. We are expanding our Data & Analytics team and looking for a skilled Senior Data Analyst to join us in Noida. Job Description We are seeking a skilled and proactive Senior Data Analyst to join our growing team. The ideal candidate will have at least 3 years of experience in data analysis, advanced proficiency in SQL, and a strong command of tools like Power BI, Excel VBA, and Python for automation. In this role, you will analyze large datasets, automate reporting processes, and provide actionable insights to support key business decisions. Key Responsibilities Data Analysis & Reporting : Analyze large datasets, generate insights, and deliver comprehensive reports to aid business and operational decisions. SQL Expertise : Write advanced SQL queries to extract, manipulate, and aggregate data from relational databases. Data Visualization : Create and manage interactive dashboards and reports using Power BI to visualize complex data in an easy-to-understand manner for business stakeholders. Excel VBA Scripting : Use Excel VBA scripts to automate repetitive tasks, build custom reports, and streamline data manipulation processes. Automation with Python : Automate data extraction, transformation, and reporting processes using Python , improving efficiency and reducing manual intervention. Stakeholder Collaboration : Partner with internal teams (Finance, Operations, Product, etc.) to understand business needs and deliver actionable insights. Data Quality & Integrity : Ensure the accuracy, consistency, and reliability of the data used in analyses and reports. Process Optimization : Identify and recommend opportunities for process automation and improvements based on data insights. Trend Analysis : Monitor and report on business KPIs, identify trends, and communicate actionable findings to the team. Requirements Education : Bachelor’s degree in Computer Science, Mathematics, Economics, or a related field (Master’s degree preferred). Experience : Minimum 3 years of hands-on experience in a data analyst role or a similar capacity. SQL Skills : Advanced proficiency in SQL , including complex queries, joins, aggregations, and data extraction from relational databases. Excel Skills : Advanced knowledge of Excel , including formulas, pivot tables, macros, and data manipulation. Excel VBA : Strong experience in Excel VBA scripting to automate tasks and improve reporting efficiency. Power BI : Hands-on experience with Power BI for creating dashboards and data visualizations. Python for Automation : Proficiency in Python for automating data extraction, transformation, and reporting workflows is a plus. Analytical Skills : Strong ability to analyze large datasets, identify patterns, and derive actionable insights for business strategy. Communication Skills : Strong verbal and written communication skills, with the ability to explain complex data findings to non-technical stakeholders. Attention to Detail : High level of accuracy and attention to detail in all tasks, especially data-related processes. Preferred Skills Experience in ETL processes and data pipelines. Background in financial or business analytics is a plus. Why Join C2FO? Impactful Work : Contribute to the world’s largest network for working capital, helping companies optimize their cash flow and scale. Innovative Environment : Join a forward-thinking company that values data-driven decision-making and provides opportunities for innovation. Career Growth : Work in a dynamic, fast-growing company with abundant opportunities for professional development and advancement. Collaborative Culture : Engage with talented professionals from different fields and work in a collaborative, inclusive environment. How to Apply Please submit your resume along with a brief cover letter explaining your experience and why you are a good fit for the Senior Data Analyst role at C2FO.
The Supplier Relationship Manager (SRM) is a B2B inside sales focused on acquiring new business by winning new participants in our early pay markets and managing and those relationships for long term repeat business. Our clients are large companies across the globe and the goals of SRM are to: encourage their supply chains to participate in the C2FO marketplace for early payment and foster long-term utilization of our working capital platform. Prior experience in financial sales is desirable, but ultimately, we are looking for candidates with a high degree of general sales acumen. The SRM primarily uses multi-media channels (outbound & inbound calls, email, digital presentations, WhatsApp, etc.) to acquire new market participants and grow supplier relationship. All accounts are provided to SRM, generally with warm leads. Although there is no expectation of cold calling, SRM will often need to prospect to identify key financial decision makers. Sales efforts are consultative; helping suppliers to identify the best working capital solution possible is paramount. High performance is acknowledged and rewarded with attractive incentives. Good communication skills and persuasion skills is a must have. Fluency in English and Hindi to deal with India clientele is required. The work location is Noida office. Duties and Responsibilities Acquire new market participants and retain existing participants Increase frequency & quality of market participation Manage, cultivate, and grow a book of business consistent with buyer objectives Desired Skills and Experience Fluent in English and Hindi B2B sales experience Highly motivated with excellent work ethic Ability to work efficiently in a fast-paced environment Capacity to adapt quickly within a dynamic sales program Strong selling, negotiating and consulting skills Effective interpersonal and analytical abilities Proficiency in MS Word, Excel and Outlook BA/BS or commensurate experience Preferred skills, knowledge & ability requirements Strong financial acumen Inside B2B sales experience Experience with SalesForce.com Good in mathematical skills Qualification and Experience Post-Graduation in Finance, Sales and Marketing (preferred but not mandatory) Min 3-4 years of experience in sale of financial products
Job Summary The Supplier Relationship Manager (SRM) is a B2B inside sales focused on acquiring new vendors by reaching out to the long list of vendors in our sales pipeline and managing those relationships for long-term business. Our clients are large companies across the country and the goals of SRM are to: (1) encourage their vendors to provide us with the necessary documents required for KYB/KYC under RBI guidelines and (2) onboard the entities on our platform and maintain a long-term relationship. Prior experience in financial sales is desirable, but ultimately, we are looking for candidates with a high degree of general sales acumen. The SRM primarily uses multi-media channels (outbound & inbound calls, Zoho, email, digital presentations, WhatsApp, etc.) to acquire new vendors and grow supplier relationship. All accounts are provided to SRM, generally with warm leads. Although there is no expectation of cold calling, SRM will often need to prospect to identify key financial decision makers. Sales efforts are consultative; helping suppliers to identify the best working capital solution possible is paramount. High performance is acknowledged and rewarded with attractive incentives. Good communication skills and persuasion skills is a must have. Fluency in English and Hindi to deal with India clientele is required. The work location is Noida office. Duties and Responsibilities Acquire new vendors and retain existing participant Mkaing 60calls in a day Increase quantity & quality of onboardings Manage, cultivate, and grow a book of business consistent with buyer objectives Desired Skills and Experience Fluent in English and Hindi B2B sales experience Highly motivated with excellent work ethic Ability to work efficiently in a fast-paced environment Capacity to adapt quickly within a dynamic sales program Strong selling, negotiating and consulting skills Effective interpersonal and analytical abilities Proficiency in MS Word, Excel and Outlook Preferred skills, knowledge & ability requirements Strong financial acumen Inside B2B sales experience Experience with Zoho Good in communication skills Qualification and Experience Graduation in Finance, Sales and Marketing (preferred but not mandatory)
Position Summary The Supplier Support Specialist (SSS II) serves as a trusted expert and key frontline representative of C2FO., responsible for delivering exceptional support experiences and strengthening relationships with our supplier customers. As the first point of contact, you will manage inbound calls, emails, and Intercom chats to address supplier inquiries, resolve issues, and ensure a smooth onboarding and post-onboarding experience. In this role, you will also be responsible for SRM book assignation, supplier qualification, and providing advanced guidance on the C2FO platform. You will deliver incoming support for self-serve suppliers, guide them through platform navigation, facilitate smooth handoffs to the Relationship Management team, and play an active role in expanding and enhancing our self-serve supplier base. As a seasoned specialist, you will resolve complex cases with minimal supervision, , collaborate cross-functionally, and contribute to process improvements that enhance overall supplier satisfaction and operational efficiency. Above all, you will champion C2FOs mission to empower suppliers with faster, more flexible access to working capital. Supplier Support & Issue Resolution Handle and resolve supplier queries through incoming calls, email, and Intercom with accuracy, empathy, and a service-first mindset. Diagnose and resolve complex or escalated supplier concerns with minimal oversight. Guide suppliers through registration, onboarding, and platform navigation. Help improve and grow our self-serve supplier segment. Provide clear, solution-oriented support to drive seamless supplier experiences. Operational Excellence & Assignations Manage SRM book assignation based on defined criteria, ensuring smooth routing of suppliers to the right relationship managers. Maintain detailed and accurate case notes, records, and reporting within Salesforce and other C2FO platforms. Cross-Functional Collaboration Partner closely with Relationship Management, Sales, Technical Support, and Product teams to resolve issues and improve supplier Experience. Share insights and feedback to support continuous improvement initiatives across support and operational processes. Performance & Productivity Demonstrate strong multitasking, prioritization, and time-management skills in a high-volume environment. Meet or exceed performance metrics including response quality, productivity, talk time, resolution rate, and supplier satisfaction. Basic Qualifications Graduate 5+ years of experience in Supplier Support or related roles (customer support, technical support, sales operations, or fintech support). Minimum 2 year of experience handling customer calls or similar interaction-driven roles. Excellent written and verbal communication skills in English. Strong documentation skills and proficiency using tools such as Salesforce. Ability to navigate ambiguity, make sound decisions independently, and manage escalations effectively. Preferred Qualifications Experience working in fintech, B2B payments, or SaaS environments. Hands-on experience with CRM systems, preferably Salesforce. Intermediate to advanced Excel skills (VLOOKUP, filters, pivot basics). Minimum 2+ years of calling experience, with strong customer engagement abilities. Strong time management, organizational skills, and multitasking ability. Key Skills & Competencies Customer-centric mindset with empathy and ownership Strong problem-solving abilities Excellent email-writing and professional communication skills Ability to work cross-functionally and manage stakeholder expectations High accountability and attention to detail Adaptability to changing processes and priorities