Client Success Coordinator - Buzzlead Location: Fully Remote Compensation: $700-$1,000/month Employment Type: Full-Time About Buzzlead Buzzlead is a leading B2B lead generation agency that has generated over $8 million in client revenue through strategic cold email campaigns. We specialize in helping B2B businesses, agencies, and SaaS companies book 10-40 qualified sales meetings per month using our proven outbound prospecting systems. Our clients include companies across 20+ industries, and we've helped businesses like: DiamondLinks: $100K in 5 weeks ProductEVO: $90K profit in 9 months Life360: $120K MRR in 42 days Forever Fierce: 125 meetings and $75K revenue in 4 months Position Overview We're seeking a detail-oriented Client Success Coordinator to manage prospect communications and drive lead conversion for our high-performing cold email campaigns. This role is critical to our client success, as you'll be the key person ensuring interested prospects convert into booked meetings and revenue for our clients. Key Responsibilities Response Management & Categorization Monitor and respond to cold email replies across multiple client campaigns (20+ active clients) Categorize responses using our proven system: Interested, Not Interested, OOO, Pricing, Follow Up, Booked Meeting Implement the 5-minute response rule - respond to interested leads within 5-10 minutes to maximize conversion rates Use AI tools to pre-categorize and draft responses efficiently Lead Qualification & Meeting Booking Qualify interested prospects based on client-specific criteria (budget, authority, need, timeline) Schedule meetings using client calendars and booking systems Handle objections using our proven response scripts and frameworks Follow up on warm leads to move them through the sales pipeline Data Management & Tracking Update Airtable with lead information and interaction history Maintain accurate records of all prospect interactions and outcomes Track key metrics: response rates, meeting booking rates, lead quality scores Generate weekly reports on campaign performance and lead pipeline status Communication & Coordination Provide daily updates to clients on new leads and scheduled meetings Coordinate with our campaign managers on response trends and optimization opportunities Communicate via Slack with internal team for real-time collaboration Escalate complex prospects or special situations to senior team members Compliance & Quality Control Ensure all responses comply with CAN-SPAM regulations and client brand guidelines Manage unsubscribe requests and maintain do-not-contact lists Monitor spam reports and deliverability issues Maintain professional tone that aligns with each client's brand voice Required QualificationsEssential Skills Native or near-native English proficiency with excellent written communication 2+ years experience in sales, customer service, or lead generation roles Proven ability to qualify leads and handle sales objections professionally Experience with project management tools (Airtable, Notion, or similar database systems) Strong organizational skills and ability to manage multiple client accounts simultaneously Technical Requirements Reliable high-speed internet connection (minimum 25 Mbps) Professional workspace free from distractions during work hours Proficiency with Google Workspace, Slack, and calendar management tools Familiarity with email management platforms (Smartlead, Instantly preferred) Basic understanding of sales funnels and B2B lead generation processes Preferred Experience Previous experience with cold email or outbound sales campaigns Knowledge of B2B sales cycles and decision-making processes Experience with AI tools for sales automation and response management Background in agency or client services environment Understanding of email deliverability and compliance best practices Familiarity with Airtable or similar database management systems What We OfferCompensation & Growth Competitive monthly compensation: $700-$1,000 based on experience and performance Performance bonuses based on client satisfaction and lead conversion rates Growth opportunities within our expanding agency (we're actively hiring and scaling) Flexible schedule with core overlap hours for team coordination Professional Development Training on our proven systems and cold email methodologies Access to our $79/month Cold Email Masterclass community (600+ members) Ongoing coaching from senior team members with 10+ years of sales experience Exposure to 20+ industries and diverse B2B business models Work Environment Fully remote position - work from anywhere Collaborative team culture with regular team meetings and support Modern tech stack - access to premium tools and software Direct impact - your work directly affects client revenue and success Success Metrics You'll be evaluated based on: Response time: Average response time to interested leads (target: <10 minutes) Meeting booking rate: Percentage of interested leads converted to meetings (target: 50%+) Lead quality score: Client feedback on lead qualification accuracy Client satisfaction: Weekly client ratings and feedback scores Pipeline management: Accuracy of Airtable data and follow-up completion rates Work Schedule & Expectations 25-30 hours per week with flexibility around core business hours Monday-Friday availability during peak response times (9 AM - 5 PM EST preferred) Quick response capability during business hours for time-sensitive leads Weekly team meetings and monthly client check-ins Occasional weekend monitoring during high-volume campaign launches Application Process To apply, please submit the following in one email : Required Documents: Resume highlighting relevant sales, customer service, or lead generation experience Cover letter (maximum 300 words) explaining: Why you're interested in helping B2B companies convert leads into revenue Your experience managing multiple priorities or customer communications Your availability and preferred work schedule Email Subject Line: "Client Success Coordinator Application - [Your Name]" Send to: ishita@buzzlead.io Selection Process Step 1: Application Review (48-72 hours) We'll review your application materials Qualified candidates will receive our skills assessment via email Step 2: Skills Assessment Complete our Client Success Assessment - a 30-minute simulation that tests your ability to manage multiple prospect communications and prioritize effectively Return completed assessment within 48 hours of receiving it Top performers will be invited to interview Step 3: Video Interview (30-45 minutes) Discussion of your background and interest in the role Review of your assessment results and approach Questions about handling various client scenarios Opportunity for you to ask questions about the role and company Step 4: Reference Check & Final Decision We'll contact your provided references Final candidates will receive an offer within 1 week What We're Looking For in Your Assessment: Attention to detail - Can you catch important information in complex scenarios? Professional communication - Are your responses clear, helpful, and appropriate? Prioritization skills - Can you identify the most urgent issues correctly? Problem-solving ability - How well do you handle complex or unclear situations? Timeline: We aim to complete the entire process within 2 weeks of receiving your application. Ready to join a growing agency that's revolutionizing B2B lead generation? We're looking for someone who thrives in a fast-paced environment, loves helping businesses grow, and wants to be part of a team that's generated millions in client revenue through strategic cold outreach. Buzzlead is an equal opportunity employer committed to diversity and inclusion.