Company: Gauge Data Solutions Pvt Ltd
Product: CaseMine – AI-Powered Legal Research Platform
Work Mode: Work From Home (after completion of 3 months training Period )
Shift: US Shift
Employment Type: Full-Time
About the Role
Gauge Data Solutions is expanding its team to strengthen its engagement with clients across the US and UK markets. We are looking for a confident, proactive, and client-focused Business Development Executive to represent CaseMine, our legal research platform, and help clients understand and make the most of its features and capabilities.
The ideal candidate should have excellent communication skills, familiarity with AI-powered tools, and the confidence to interact professionally with international clients. This role involves conducting product demonstrations, reaching out to prospective and existing clients, building long-term relationships, and assisting clients with platform-related queries and issues.
Key Responsibilities
- Client Outreach: Connect with prospective and existing clients across the US and UK through daily outreach, follow-ups, emails, calls, and other relevant communication channels.
- Product Demonstrations: Conduct engaging online demonstrations of CaseMine, explain its features and functionalities, and showcase how it supports legal research and related workflows.
- Business Development: Identify potential clients, generate leads, nurture prospects, and support the conversion of interested clients into users.
- Client Relationship Management: Build and maintain strong relationships with international clients through regular communication, follow-ups, and proactive engagement.
- Platform Support: Understand client concerns, troubleshoot basic platform-related issues, guide users on product features, and coordinate with the relevant internal teams to resolve technical or functional issues.
- Client Onboarding: Help new users get started with CaseMine and ensure they understand how to use the platform effectively.
- AI Familiarity: Stay updated on AI-powered tools and legal technology, and confidently explain relevant platform capabilities to clients.
- US Market Research and Sourcing: Use relevant US sourcing methods, professional networking platforms, lead-generation tools, and databases to identify and connect with potential clients.
- Reporting and Coordination: Maintain records of outreach activities, client interactions, demonstrations, follow-ups, and lead progress using internal tools or CRM systems.
- Feedback and Improvement: Gather client feedback, identify recurring issues, and communicate insights to the internal team to improve the overall client experience.
Required Skills and Qualifications
- Excellent verbal and written communication skills, with the ability to communicate confidently and professionally with US and UK clients.
- Comfortable working in a US shift and interacting with international clients across different time zones.
- Familiarity with US sourcing techniques, lead-generation tools, professional networking platforms, and online research methods.
- Basic understanding of AI tools and their practical applications; an interest in AI-driven products and legal technology is highly desirable.
- Strong presentation skills and the ability to conduct product demonstrations over video calls.
- A customer-oriented mindset with good problem-solving, follow-up, and relationship-building skills.
- Ability to manage multiple client conversations, daily outreach targets, and follow-ups independently.
- Comfortable working with digital tools, CRM platforms, and online communication software.
- Self-motivated, organised, and capable of working independently in a remote setup after training.
Preferred Qualifications
- A degree in Law (LLB or equivalent) will be considered a strong advantage.
- Prior experience in business development, customer success, client servicing, SaaS sales, or international client management is preferred.
- Familiarity with legal research platforms, legal technology, or AI-powered research tools will be an added advantage.
- Experience working with US or UK clients is a plus.
Work Arrangement and Training
- Initial Training: The selected candidate must be present at the Gauge Data Solutions office during the training period to understand the CaseMine platform, product demonstrations, client communication processes, and internal workflows.
- Post-Training: Upon successful completion of training, the role will transition to a work-from-home arrangement.
- Office Visits: Although the role is primarily remote after training, the candidate must remain flexible to attend the office whenever required by business needs.
- Shift Flexibility: The candidate must be comfortable working in a US shift to ensure effective communication and timely support for international clients.
Pay: ₹400,000.00 - ₹500,000.00 per year
Benefits:
- Flexible schedule
- Paid sick time
- Work from home
Work Location: Hybrid remote in Noida, Uttar Pradesh
