Business Development Support Executive

OPEN ROLES

1. Head - Client Service, Quality & Business Support

Lead the team, coordinate departments, manage complaint escalations and submit daily reports to the Managing Director. Preferably 5+ years of relevant experience, including 2+ years leading a team.

2. Client Service & Quality Executive

Call assigned clients daily, check service quality and staffing, obtain feedback, coordinate with Supervisors/Area/District Managers and track complaints to client-confirmed closure. Preferably 1-3 years of relevant experience.

3. Employee Support & Compliance Coordinator

Contact deployed employees and track application/KYC, bank account, attendance, salary, EPF/UAN, ESI, uniform, ID card and Supervisor-response issues with HR, Payroll and Operations. Preferably 1-3 years of relevant experience.

4. Proposal & CRM Executive

Follow up approved proposals and quotations, send reminder emails/letters, arrange meetings, identify new requirements and maintain an accurate CRM pipeline with the responsible company officers. Preferably 1-3 years of relevant experience.

5. Contracts, Renewals & Receivables Coordinator

Follow up work orders, agreements, renewals, billing documents and client payment commitments; coordinate payment confirmation with Finance. Preferably 2-4 years of relevant experience.

OUR SERVICE EXPECTATION

Every complaint must have a recorded owner, a substantive response within 24 calendar hours, a clear action plan and verified closure. Urgent service or employee-safety concerns require immediate escalation.

WHAT WE LOOK FOR

- Good Tamil and English communication; additional regional languages are an advantage.

- Excel, email and CRM/record-maintenance skills.

- Accurate follow-up, accountability, confidentiality and a customer-service attitude.

- Graduate qualification preferred for executive roles; relevant experience and practical ability will be considered.

- Facility management, manpower services, customer support, HR coordination, sales coordination or accounts-support experience is useful.

- Suitable fresh graduates may be considered for Client Service, Employee Support or Proposal/CRM executive roles with training.

Pay: ₹14,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person