Business Development Manager (Project & Services SALES)

Role & responsibilities

• Work closely with customers to identify their water treatment, environmental and business needs.
• Collaborate with engineering and service teams to develop the best solution for the customer.
• Clearly communicate the benefits of our tailored solutions and close new business.
• Develop new opportunities through lead generation, relationship building, networking and cold calling.
• Develop timely proposals that offer options and solutions.
• Manage key customer relationships that deliver long term business and new opportunities for expansion and service.
• Visit customer sites within designated sales territory, including regular overnight travel.
• Exceed customer expectations and contribute to a high level of customer satisfaction.
• Timely communication with clients, including conflict resolution as required, and managing account profitability.
• Attend sales meetings and provide detailed and accurate sales forecasting and reporting.
• Follow-up consistently on projects in pipeline and deliver accurate client/project status reports on demand to management team.
• Develop plans and strategies for developing new business and achieving territory sales goals.
• Meeting the sales target provided by Management.
• Thorough plant Knowledge of WTP / ETP/ STP.
• Handling O&M / Projects and Trading orders locally with the support of HO team.
• Operators requirements and team management for O&M.
• Chemicals & consumables supply and support for O&M clients.
• Satisfying client needs and completion of job in time.
• Vendor development & Management.
• Appointing & finalization of Project contractor for projects.
• Co ordinating project contractor and support for materials for timely completion.
• Handling Attendances of team and submission of bills to clients in projects / services with the support of HO.
• Timely Payment collection for the bill submitted from clients.
• Generating enquiry for Projects/Services(O&M/Trading)/ Modification / retrofit / revamping / up gradation / spares supply for WTP/ ETP / STP sites.
• Visiting the site based on the enquiry generated and understand the client requirements.
• Collecting the Plant details during site visit and sharing survey forms to HO for proposal submission.
• Continuous co-ordination with HO proposal / reporting team for the status of the enquiry / offers / monthly report status and reporting to management

Knowledge and Skill Requirements

• Bachelor’s Degree in science, technology, engineering or similar
• Knowledge of water & waste treatment processes, technologies, markets, and water regulatory requirements
• Minimum 5 years of technical and consultative sales experience within the water treatment industry
• Proven ability to work remotely in an unstructured environment.
• Ability to negotiate winning proposals