Business Analyst

Role & responsibilities

• Requirement Gathering & Elicitation:

  Conduct workshops, user interviews, and brainstorming sessions with key stakeholders to understand business challenges and capture functional/non-functional requirements.

• Documentation & Specification:

  Translate business needs into clear, structured documentation, including Business Requirement Documents (BRD), Functional Specification Documents (FSD), User Stories, Use Cases, Process Flowcharts, and Wireframes.

• Process Mapping & Optimization:

  Map As-Is business processes, identify operational bottlenecks, and design streamlined To-Be workflows to enhance productivity and standard operating procedures.

• Agile Backlog Management:

  Collaborate with Product Managers/Owners to maintain, prioritize, and refine product backlogs; write detailed acceptance criteria for engineering teams.

• Stakeholder Management:

  Act as the primary liaison between client/business leaders and technical teams (Software Developers, QA, UI/UX designers) to bridge communication gaps and align project expectations.

• User Acceptance Testing (UAT):

  Define UAT test scenarios and test cases, coordinate testing execution with end-users, log defects, and secure formal business sign-off before solution release.

• Data & Business Analysis:

  Analyze datasets to uncover trends, operational metrics, and performance insights using Excel, SQL, or BI visualization tools (Power BI, Tableau) to support data-driven decision-making.

• Change Management & Training:

  Assist in project rollouts by delivering user manuals, change management materials, and end-user training to drive post-implementation adoption.