Business Analyst 3-Ops

Job responsibilities include:

• Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives.
• Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
• Responsible for anchoring calls/discussions and understand requirement from stakeholders and provide suitable resolution post working with upstream and downstream teams
• Ability to identify & prioritize requests based on Customer Impact
• Collaborate with multiple teams to assist the stakeholders in effective resolution to their issues reported
• Driving a robust communication mechanism to achieve Customer/Stakeholder trust & confidence
• Identify the cause of the issue and report it relevant Stakeholder for remediation
• Should display agility in adopting to rapidly changing business needs
• Conscious about the Quality of work being delivered and takes initiative to improve performance and processes through constant self-evaluation